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Windows 7: Windows not genuine?? HELP!

07 Mar 2010   #11

Windows 7 Ultimate

I actually talk to a person. I read the license off to them and they said the license is legit. And couldnt help me as to why I have the blank desktop and the 'not genuine' errors. Told me It may of been installed off a ripped DVD which It wasnt. I have the disk still. [IMG]file:///C:/Users/Espinosa/AppData/Local/Temp/moz-screenshot.png[/IMG]Windows not genuine?? HELP!-untitled.png and well they wernt much help told me I should send it to them for like 50$ and have them take a look... I was reading I can do a regedit to kind of backdoor the system. anyone know how i could do that??

My System SpecsSystem Spec
07 Mar 2010   #12
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

I've read that some versions from other countries cannot be activated outside of the country of purchase, just last week I saw a thread from a person in India that said he was having the same issue getting his Windows 7 purchased in India to activate in different country.
My System SpecsSystem Spec
07 Mar 2010   #13
Microsoft MVP


THere are no worries now if MS says the key is legit. Customer service will open a case for you to get it activated correctly if necessary based on that finding.

First, try running the DVD from the desktop to do a Repair install (Upgrade over itself) which completely refreshes activation so you can reinstall the key afterwards.

If this fails, then you will need to make the phone call again and get a case opened by Customer Service which will enable Tech Support to walk you through the steps for reinstalling or otherwise fixing this.

MS tech support taught me a good deal of what I have learned. Their company policy is to work through to a solution with any cooperative customer, even elevating to research team if necessary. You can learn a lot, it's included with the price of the product and sometimes can even be more valuable.
My System SpecsSystem Spec

10 Mar 2010   #14

Windows 7 x64

Have you done anything with the install, such as trying to clone a partition, or change drive letters?
My System SpecsSystem Spec
08 Dec 2010   #15

Windows 7 Home Premium OA

Quote   Quote: Originally Posted by Terrorz View Post
This should help, download it to fix the problems you are having.
Genuine Microsoft Software
My friend had the same problem, and I fixed it for him by downloading that app.
That did it!!! I've been haggling over this for a couple days now, thought it was brought on by the AVG deal a couple days ago. I found out I had apparently not activated 7 on this new laptop yet (whoops) but got an error from Asus every time I tried to activate. That genuine software download tool from MS did the trick. I now show my status as activated with the proper product key. Thanks for the post, it has solved my issue.
My System SpecsSystem Spec
08 Dec 2010   #16
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Hello Aonghus, welcome to Seven Forums and good to see you found a solution.
My System SpecsSystem Spec

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