Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Update won't, Safety Scan won't

09 Mar 2010   #1

windows 7 home premium
Windows Update won't, Safety Scan won't

Tried to load Google Sketchup, it only got 2/3 done and threw an error 0x8007371B. Windows Update won't update, error code 80070bc9. Tried MS Fixit, error code with Windows Update is now 8007054F. Tried Safety Scan, error 0x0C600C03.

Win7 Home Premium on HP Core i7 e9180f.


My System SpecsSystem Spec
09 Mar 2010   #2

Windows 7 Professional x64 PL

Relate to error with Safety Scan look here (read all posts):Safety Scanner error 0x0C600C03

relate to WU error

First try reregister WU components in aggressive mode Safety Scanner error 0x0C600C03 and WU library Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

you can also try install updates from Microsoft Download Center (not from Windows Update),if easy things don't help follow below:

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
even if this tool don't solve problem it create CheckSur.log file in C:\Windows\Logs\CBS folder
3.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:


it creates report from WindowsUpdate.log and is saved to C:\Windows\System32 as FireGenReport.htm
4.Prepare log from VistaSysInfoTool VistaForums SysInfo Tool
5.Find CBS.log file in C:\Windows\Logs\CBS folder

all files CBS.log,CheckSur.log,firegenReport.htm and log from VistaSysInfo pack to ZIP format and attache to post
My System SpecsSystem Spec

 Windows Update won't, Safety Scan won't

Thread Tools

Similar help and support threads
Thread Forum
Windows Update error 80070005/80080005/never stops scan
First, let me start by saying I had another error before (80080005), but then I followed various guides from Google (maybe not the wisest place to look, I admit), but it did lead me to this topic, which is how I found this forum. Current steps I've taken: - Stopping Windows Update service,...
Windows Updates & Activation
Error during windows update, BSOD on 49% of McAfee virus scan
Hi, I have the error code 9C57 when doing windows updates. I was able to run the SURT. But when I tried to run the command prompt sfc /scannow, I got this message "You must be an administrator running a console session in order to use the sfc utility" There are no other users on this...
Windows Updates & Activation
Windows update won't run/'s on in services but computer says...
....otherwise. I just got my laptop from service (they replaced a new hard drive and installed windows 7). It is a Sony Vaio ....i own it now but it's a slightly used rent-to-own type of deal so no windows dvd or system restore or anything. They supposedly restored my computer to factory...
Windows Updates & Activation
No scan or update reports in MSE
Hello, I have noticed on W 7 that MSE shows no update or scan records. All of the other AV software I have used shows reports that at least say scan performed, nothing found and/or updates completed successfully with a date shown. Am I missing something? Is there a setting I'm not seeing? ...
System Security
How to Make Windows Update Not Scan for Certain Things
Hello, I hope you are doing well. Windows Update scans for updates to items that I am not interested in updating, usually because an update sometimes messes up a program or hardware. For example, I found that updating some parts of my Microsoft Office software gives me weird errors, and that...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:59.
Twitter Facebook Google+