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Windows 7: JUNK mail patch wont install

11 Mar 2010   #1
eddyj

 
 
JUNK mail patch wont install

Hi All:
I am running win7 pro there were 3 update patches 2 of them installed the junk mail patch KB979895 wont install gimes me an error cod57a did a search but could not find any fixes or what causes this issue..Any help would be appreciated
Thanks
Eddy


My System SpecsSystem Spec
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11 Mar 2010   #2
Zomby88

Windows 7 Ultimate 64Bit
 
 

Did you click on get help with this error ? You don`t have to do a search on it, the reason will popup in a window on the right side of your screen telling you what the issue is.
My System SpecsSystem Spec
11 Mar 2010   #3
eddyj

 
 

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11 Mar 2010   #4
Zomby88

Windows 7 Ultimate 64Bit
 
 

If you already have a newer update you will get this error.

I do not download email to my computer so I never install outlook.
My System SpecsSystem Spec
11 Mar 2010   #5
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by eddyj View Post
Hi All:
I am running win7 pro there were 3 update patches 2 of them installed the junk mail patch KB979895 wont install gimes me an error cod57a did a search but could not find any fixes or what causes this issue..Any help would be appreciated
Thanks
Eddy
Try this advice New Office Updates Failed with Code 57A - HTFC Forums

helpful link:Folder Permissions - Vista Forums
My System SpecsSystem Spec
12 Mar 2010   #6
eddyj

 
 

Ok wen tinto the reg did not see anything pertaining to permisions other then i have all the permissions granted..it seems this was the only file i could not install there 2 other updates which went well no issues with them.jusst this one..mind bogling to say the least .i called MS support the guy in India tried everything he could figure it out either..so they accelerated the issue ..
My System SpecsSystem Spec
12 Mar 2010   #7
Flavius

Windows 7 Professional x64 PL
 
 

Go to C:\Users\<your account>\AppData\Local\Temp find all *.LOG files and attache to post.
My System SpecsSystem Spec
13 Mar 2010   #8
eddyj

 
 

Did an upgrade of my win 7 deleted my prefetch , %temp% and all othere temp files, backed up my office once the upgrade was done which was about an hour removed my virus programme dnloaded all the pacthes and everything is back to normal it was a permissions issue which one i dont know.but i rebuilt the registery with the upgrade..
thanks for all the help guys and a good starting point..to my situation.
My System SpecsSystem Spec
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 JUNK mail patch wont install




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