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Windows 7: This copy of Windows is not Genuine after cloning drive. Fix!

08 Oct 2011   #31
YnT

Windows 7 Ultimate 32Bit
 
 

I've same problem, done clean install. thanks to there's no coz valuable files.

Thankz for your help to keepin mind.


My System SpecsSystem Spec
.
18 Oct 2011   #32
fergiet

Windows 7 64 bit
 
 

My son's laptop had the "not genuine win 7" message. Tried the phone activation but it failed saying it may be a pirate copy !
It's not. Bought from Amazon this year.

I have tried a re-image using my back up software as we had a complete image of his C drive. But no change. MS help suggested a tool to provide a diagnostic report. I have pasted it below.

Any help welcome......


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-WYD9V-TXHJK-4Y9MV
Windows Product Key Hash: MWii7bcoRnvqHdweviyOF0zR3C8=
Windows Product ID: 00359-232-6190784-86849
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {F7443840-2833-40B7-9D3D-CD52A2B46A5C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F7443840-2833-40B7-9D3D-CD52A2B46A5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4Y9MV</PKey><PID>00359-232-6190784-86849</PID><PIDType>5</PIDType><SID>S-1-5-21-3965928390-4291915949-880304300</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.30 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080229000000.000000+000</Date></BIOS><HWID>17BA3607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BB6E83BA3C09500</Val><Hash>PwrtPaWjYwy+OIqRjx9rvQgzUHE=</Hash><Pid>73931-640-0670602-57480</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00172-232-619078-00-2057-7600.0000-2912011
Installation ID: 005155640365823333966390999665251470118993085861322906
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 4Y9MV
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 18/10/2011 14:25:17

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:18:2011 14:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAJJR2ZlCRRCDqTk6rbjqkPej7khgwc/RI

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSASU TOSASU00
FACP TOSASU TOSASU00
HPET TOSASU TOSASU00
BOOT TOSASU TOSASU00
MCFG TOSASU TOSASU00
SLIC TOSASU TOSASU00
OEMB TOSASU TOSASU00
TCPA TOSASU TOSASU00
My System SpecsSystem Spec
18 Oct 2011   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

Please read the following stickies.... .....................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


Also - have a look at this video....


http://www.youtube.com/watch?v=hzqNNiOM0c
My System SpecsSystem Spec
.

18 Oct 2011   #34
fergiet

Windows 7 64 bit
 
 

Thanks for the reply.

I have just come off the phone to MS in the USA (I assume) and they have confirmed that the product key is not for a copy of Win 7 Home Premium.

Have emailed this information to Amazon UK.

I have to say that I am very surprised as You would think that products from Amazon would be Genuine. It actually came via an Amazon re-seller.

Now a very pissed off Amazon customer !!!

My System SpecsSystem Spec
18 Oct 2011   #35
fergiet

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

Please read the following stickies.... .....................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


Also - have a look at this video....


http://www.youtube.com/watch?v=hzqNNiOM0c

Links not working ?
My System SpecsSystem Spec
18 Oct 2011   #36
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by fergiet View Post

It actually came via an Amazon re-seller.
That's the problem. The reseller. Amazon has little to no control over resellers. On the other hand, I've never had a problem with Amazon direct.
My System SpecsSystem Spec
18 Oct 2011   #37
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

I'm afraid it just goes to show, once again, dealing with the Microsoft store direct is the best way to avoid being ripped off.

Is there any way you can report this vendor to Microsoft? I would have thought they could at the very least cancel his MSDN subscription.
My System SpecsSystem Spec
18 Oct 2011   #38
fergiet

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
I'm afraid it just goes to show, once again, dealing with the Microsoft store direct is the best way to avoid being ripped off.

Is there any way you can report this vendor to Microsoft? I would have thought they could at the very least cancel his MSDN subscription.

Anyone know how I report this to Microsoft ?
My System SpecsSystem Spec
18 Oct 2011   #39
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Microsoft AntiPiracy Team.
also
piracy@microsoft.com

do NOT expect a response - there are legal reasons why they cannot do anything except a pro-forma automated reply, but every instance is checked, and many are pursued to the point where the vendor is charged and convicted.
My System SpecsSystem Spec
18 Oct 2011   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by fergiet View Post


Links not working ?

Sorry - they do work elsewhere - let's try this.....

Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

Please read the following stickies.... .....................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


Also - have a look at this video....


http://www.youtube.com/watch?v=hzqNNiOM0c
My System SpecsSystem Spec
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 This copy of Windows is not Genuine after cloning drive. Fix!




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