Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: This copy of Windows is not Genuine after cloning drive. Fix!

19 Oct 2011   #41
fergiet

Windows 7 64 bit
 
 

I did get an email from MS. Completed the form and they are asking me to send the product to them in Ireland and they will check it. If it is not genuine they say they will send a replacement at no cost to me.

Still waiting to hear back from Amazon and their reseller.

Off on a trip for a week so it will have to wait 'till I get back.

Thanks for all the help.


My System SpecsSystem Spec
.
19 Oct 2011   #42
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's good to know - I was under the impression that the Compimentary Replacement Program had been terminated.
My System SpecsSystem Spec
19 Oct 2011   #43
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by fergiet View Post
I did get an email from MS. Completed the form and they are asking me to send the product to them in Ireland and they will check it. If it is not genuine they say they will send a replacement at no cost to me.

Still waiting to hear back from Amazon and their reseller.

Off on a trip for a week so it will have to wait 'till I get back.

Thanks for all the help.
You're very welcome. I do hope you get a positive response from Microsoft and that they chase the vendor up.

The only way these crooks will be stopped is by hitting them where it hurts - in the pocket.
My System SpecsSystem Spec
.

01 Nov 2011   #44
fergiet

Windows 7 64 bit
 
 

Thanks for all the help guys.

Just got an email from MS -

"Your counterfeit report submission has been reviewed and accepted. A complimentary software replacement kit will be shipped to the address you provided when submitting your counterfeit report.


Microsoft Corporation
One Microsoft Way
Redmond, WA, USA 98052
"

So a great result for me and my son's laptop. MS often gets a bad press but I am very impressed with the way they have dealt with my issue.


My System SpecsSystem Spec
01 Nov 2011   #45
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Well, that is a result.

It's win, win, all round.

You get a genuine operating system, Microsoft get some good publicity, and with a bit of luck, one of the bad guys gets punished where it hurts.

I do think though that online retailers such as Amazon should vet their sellers more carefully. After all, the bad publicity doesn't do them any good whatsoever.
My System SpecsSystem Spec
01 Nov 2011   #46
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

A good result indeed - I suspect that there's a few more hoopse that fergiet may have to jump through, but with any luck he'll end up with a valida Windows install.

Having said that, the replacement OS will be restricted to use on the affected machine (in the same way that an OEM license is) by the secondary SLT that comes with the package.
My System SpecsSystem Spec
08 Nov 2011   #47
fergiet

Windows 7 64 bit
 
 

The delivery man brought a package from MS this morning. It contained disks for 32 & 64 bit versions of Windows 7 Ultimate. Considering the "fake" that I sent them was the Home Premium version it seems generous.

Just wish I could install in on my own pc instead of my son's laptop ! But that would be greedy.

Thanks Microsoft for dealing with this so well.

My System SpecsSystem Spec
08 Nov 2011   #48
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Now, now, you're getting greedy.

If your son is still at school, have a look here for genuine and legitimate student software at huge discounts. Then you can install your new OS on your system.

Student discounts, deals & offers for premium software in UK
My System SpecsSystem Spec
08 Nov 2011   #49
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by fergiet View Post
Just wish I could install in on my own pc instead of my son's laptop ! But that would be greedy.

Thanks Microsoft for dealing with this so well.


Heh! I know the feeling.
Please check the paperwork - Does it have the secondary SLT slip I mentioned, about being restricted to use on the affected PC?
I ask, because different MS Office seem to have different practices in this respect - or the rules change.
My System SpecsSystem Spec
09 Nov 2011   #50
jimbo45

Linux CENTOS 7 / various Windows OS'es and servers
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
Well, that is a result.

It's win, win, all round.

You get a genuine operating system, Microsoft get some good publicity, and with a bit of luck, one of the bad guys gets punished where it hurts.

I do think though that online retailers such as Amazon should vet their sellers more carefully. After all, the bad publicity doesn't do them any good whatsoever.

Hi there


Great result -- but just consider for a while -- just considering the sheer volume of goods Amazon ships with minimal amounts of problems I don't think you can blame Amazon -- two things would ensure --

1) Cost of Goods would rise horribly
2) delivery time would be increased -- and I know that when I order stuff online I usually want it delivered by YESTERDAY.

Amazon like most large organisations can't possibly individually check every single source of supply that does business with them -- at least not directly.

You could argue that they should -- but again would you be prepared to pay a lot more for your goods.

A Rogue trader can always slip in under te net and on the whole I think Amazon does a useful job and the amount of complaints it gets is very small in relation to the number of customers serviced and the volume of goods supplied.

As always in these things weed out the bad boys like you've done AND ALSO REPORT THE TRADER / SUPPLIER TO YOUR LOCAL TRADING STANDARDS OFFICER. (Most countries if not all in the developed countries have these type of people on their payrolls. Complaints do work too since the trading licence of these companies are withdrawn and the directors / business owners fined significantly too).

Cheers
jimbo
My System SpecsSystem Spec
Reply

 This copy of Windows is not Genuine after cloning drive. Fix!




Thread Tools




Similar help and support threads
Thread Forum
laptop says copy of windows 7 not genuine but it is genuine
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week. Can someone...
Windows Updates & Activation
Windows not Genuine error 0x8004fe21 after cloning drive
Running Windows 7 Professional SP 1 32-bit on an HP Probook 4520s. I recently cloned to a new hard drive using Acronis after my old drive started throwing errors. After a day or so I noticed that Windows Search was not working and I could not get Indexing to restart through services.msc or any...
Windows Updates & Activation
Windows not a Genuine copy
COA X15-53758 1. Ran Windows Activation update Successfully 2. Ran kb947821 System Readiness Tool min 10 times 3. Booted ran updates again just now error 80070057 10 updates went thru 4 failed but when i boot all updates keep reverting Cleaned out temp files and Software Distribution...
Windows Updates & Activation
After cloning hdd, Windows 7 Pro is no longer genuine.
I had an issue where my hdd for my laptop had some bad sectors and was causing my system to be very slow and it took a very long time to login. A drive check program from Lenovo indicated the drive had issues reading the drive. I replaced the original 500 GB Hitachi drive, with a 500 GB WD...
Windows Updates & Activation
Post-cloning of OS hard drive Windows Genuine nag screen issue
Greetings. I have on my laptop (a thinkpad, from Lenovo) Windows 7 Professional, obtained via something called "MSDN Alliance" and my university. A few weeks ago, I finally had the opportunity to upgrade my hard drive. Thus, I placed the new disk in a USB case, plugged it in via USB, and...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 08:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App