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Windows 7: trying to use update KB980182 gives code 800736B3?!?!?!

04 Apr 2010   #1
Artonox

Windows 7
 
 
trying to use update KB980182 gives code 800736B3?!?!?!

As title. Im using W7 64-bit version and its a cumulative security update for IE8.
Microsoft charges me to try and email my issues, so id thought id try here first.

what should i do to solve this problem? I have disabled my Kaspersky and no change. I have also downloaded it manually and it just says it cant be installed.


My System SpecsSystem Spec
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04 Apr 2010   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Is Windows Defender on? See if disabling it in 'services' helps.
My System SpecsSystem Spec
04 Apr 2010   #3
Flavius

Windows 7 Professional x64 PL
 
 

1.Run cmd.exe with adminstrative previlliges (right click on cmd.exe as admin) and type:

sfc /scannow

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

after that find following files:

C:\Windows\System32\config\COMPONENTS (but don't remove this file,only copy it)

all files from C:\Windows\Logs\CBS folder


all required files pack to *.7z or *.RAR and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting
My System SpecsSystem Spec
.

04 Apr 2010   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Artonox View Post
As title. Im using W7 64-bit version and its a cumulative security update for IE8.
Microsoft charges me to try and email my issues, so id thought id try here first.

what should i do to solve this problem? I have disabled my Kaspersky and no change. I have also downloaded it manually and it just says it cant be installed.
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
My System SpecsSystem Spec
04 Apr 2010   #5
Artonox

Windows 7
 
 

Quote   Quote: Originally Posted by Jacee View Post
Is Windows Defender on? See if disabling it in 'services' helps.
doesnt work unfortunately. Will try the next suggestion
My System SpecsSystem Spec
04 Apr 2010   #6
Artonox

Windows 7
 
 

Quote   Quote: Originally Posted by chev65 View Post
Quote   Quote: Originally Posted by Artonox View Post
As title. Im using W7 64-bit version and its a cumulative security update for IE8.
Microsoft charges me to try and email my issues, so id thought id try here first.

what should i do to solve this problem? I have disabled my Kaspersky and no change. I have also downloaded it manually and it just says it cant be installed.
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
Im from UK, so im afraid this doesnt apply. they wanna charge me 46 to check my problem
My System SpecsSystem Spec
04 Apr 2010   #7
Artonox

Windows 7
 
 

Quote   Quote: Originally Posted by Flavius View Post
1.Run cmd.exe with adminstrative previlliges (right click on cmd.exe as admin) and type:

sfc /scannow

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

after that find following files:

C:\Windows\System32\config\COMPONENTS (but don't remove this file,only copy it)

all files from C:\Windows\Logs\CBS folder


all required files pack to *.7z or *.RAR and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting
how would doing all this and uploading my system files on rapidshare help me? btw im getting it done as i type this

EDIT: ok ive done it, but it can only be downloaded 10 times. Ive sent you, flavius, a pm of the link. Hope it can b solved. (btw ive ran the scannow thing a few times before u asked me to do it again - hope it doesnt bother you too much)
My System SpecsSystem Spec
04 Apr 2010   #8
Artonox

Windows 7
 
 

WHOA!? i just tried to update it again and it works? wth happened?
My System SpecsSystem Spec
04 Apr 2010   #9
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by Artonox View Post
WHOA!? i just tried to update it again and it works? wth happened?
I've just started to check your logs and I see you have very seriously corruptions in CBS key,mostly errors Readiness Tool fixed but still remains full unsolved errors

your CheckSur.log ->CheckSUR.log

Later I'll give instruction what to do...


My System SpecsSystem Spec
05 Apr 2010   #10
Flavius

Windows 7 Professional x64 PL
 
 

I've checked thoroughly your logs and in my opinion the only solutions for you is repair installation Repair Install

You have too much errors:

Your SFC report log1.txt
Other errors reported in CBS.log log3.txt

As I said:too many errors,my recommended solution is repair installation ,of course to do that you have to have Win7 install disc


My System SpecsSystem Spec
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 trying to use update KB980182 gives code 800736B3?!?!?!




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