New
#11
That manual procedure would have swapped out the old key and activated the new one, if it was genuine. So its confirmed, phoney key. Man, these guys should be shot!
Wrong product key
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New #12
I am sorry you are a victim of this ripoff. The advice above to cut your losses and buy a legitimate copy is spot on.
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New #13
I purchased this with MasterCard. I have just registered a dispute. They always have reversed the charges. Hope they do so this time.
New question: If I buy the OEM version from Newegg will I be able to use the product key they provide with the software I already have installed and personalized? I still will download the OEM copy and keep it on hand if needed.
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New #14
I would suggest you get the disk from NewEgg (takes only 3 days). With a download you never have a proper installation disk. You can try the product key on your version, but you never know what else is wrong with it. A reinstall would be my choice - I know it is a pain, but rather be safe than sorry.
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New #15
WHS is right on target. You have no idea what they might have injected into to the code that can come back and bite you hard.
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New #16
I have ordered a Full installation for W7 Ultimate from Newegg.I have also moved my data files into the User folder. I have done a full scan of all of the folder using Microsoft Security Essentials. Shold I do anything else to that folder before saving it to restore to the new W7? Are there any other folders I should do the same with? Especially folders that contain W7 personalization data. I recognize that some of the data may be in the registry and the old registry would not be used in the new installation.
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New #17
Blockie, I suggest that you move your files to another HD and reformat the current drive doing a clean install from scratch. You can then copy your personal data files back after the install.
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New #18
I recommend that you do a clean install of Windows 7 with the DVD you got from NewEgg. Get that bogus copy of Windows off your machine. I know it's a bit of work doing a clean install, but in the end you'll be glad you did. Trust me.
The operating system is the foundation for all your software applications. It needs to be genuine.
Carl beat me to it by 1 minute....LOL
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New #20
Blockie can you tell me if anything has been resolved between you and Softsets.com? And if it worked out ok how did you do it? I am having exact same problem. Before ordering I actually emailed them and asked specifically if it was a true full version which included activation code and both 32 and 64 bit disks and they replied that it definetly was. I got the disk and everything installed fine and even activated with no problem. Exactly 3 months to the day of install I got a popup saying windows was not Genuine and needed Activated. I contacted SS and they apologized gave me new activation code and said to format and reinstall with new code etc. NO WAY! I called Microsoft and was told that both codes were MSDN keys used by developers and illegal for to be selling.
I contacted softsets and asked for refund and they said they would ship me a legitimate Full Retail and if I had same problem they would refund without hesitation. Well I got disk contacted MS first thing and its another MSDN key. I emailed SS told them they were MSDN Keys and they just said theres no way it could happen again and acted like its my fault for not formatting and that it will work if I format and reinstall. Now they wont respond to my emails.
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