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Windows 7: Losing Icons

14 May 2010   #1
tw33k

Windows 7 Ultimate (x64) SP1
 
 
Losing Icons

I've been trying for days to figure what is causing me to lose all Office 2010 icons, Adobe Acrobat and pdf file icons and Windows Mobile Centre Icons. It driving me crazy. I have been creating and restoring images all day and have discovered something very strange.
I just installed Windows Live Messenger. As soon as it was finished, my icons disappeared again. The strange thing is that according to System Restore, a critical update was installed. Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923) was offered but I did not install it and in fact, it still appears when I check for new updates. What then is this critical update that is causing the icons to revert to "unknown" icons? The worst thing is that simply using system restore to roll back to before this mystery update was installed doesn't bring the icons back. I have to run Acronis and restore an image.
Anyone got any ideas as to what the hell could be happening? I've attached screen shots which show what I'm talking about.

Losing Icons-updates.png Losing Icons-restore.png




My System SpecsSystem Spec
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14 May 2010   #2
kucing13

 

looks like you've faced the same problem as mine. still though i just reinstall the office.
My System SpecsSystem Spec
14 May 2010   #3
Luckystar

Windows 7 Ultimate x64 RTM + SP1
 
 

Actually i got this problem the other day, I thought it was because i changed the icons for those programs. I ended up doing a system restore. worked fine for me afterwards
My System SpecsSystem Spec
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14 May 2010   #4
tw33k

Windows 7 Ultimate (x64) SP1
 
 

Have either of you installed all the latest Windows Updates?
My System SpecsSystem Spec
14 May 2010   #5
Luckystar

Windows 7 Ultimate x64 RTM + SP1
 
 

Quote   Quote: Originally Posted by tw33k View Post
Have either of you installed all the latest Windows Updates?

I had at the time.
My System SpecsSystem Spec
14 May 2010   #6
tw33k

Windows 7 Ultimate (x64) SP1
 
 

Strange! Clearly no critical update was installed today (according to the update history at least) But System Restore says there was! It has to be this that is wiping my icons. I should also mention that rebuilding the icon cache doesn't help either.
My System SpecsSystem Spec
14 May 2010   #7
tw33k

Windows 7 Ultimate (x64) SP1
 
 

This is getting stranger! I just installed Silverlight manually (ie: not through Windows Update) and lost the icons! I can't find anybody, anywhere with this problem or who has an inkling as to what could be causing it.
My System SpecsSystem Spec
15 May 2010   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
15 May 2010   #9
tw33k

Windows 7 Ultimate (x64) SP1
 
 

I don't see that listed in my update history or in my hidden updates. I can't work out what's going on. I thought it was an update doing it but when it happened after installing Silverlight manually, I was thrown.
What I'm going to do is change to a default Windows theme, install the updates one-by-one and see what happens. It has to be related to the custom theme I'm using because the same thing is happening to me at work.
My System SpecsSystem Spec
15 May 2010   #10
sergiogarcia9

 

I had this problem myself a few weeks ago. My icons uninstalled and so did my topshell. I know it was caused by an Update, but i dont know which one exactly. I have installed my icons again now, but i had to give up on topshell after a few tries with no success
My System SpecsSystem Spec
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 Losing Icons




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