Hi All - new poster w/window update problem


  1. Tammy
    Posts : 6
    windows 7
       New #1

    Hi All - new poster w/window update problem


    Well, this is a new laptop and I somehow got the gaobot worm - which did something to the window updater and I couldn't do a system restore either.
    I was able to get the worm off and was able to do a system restore which didn't fix the updater problem. I found an error code in the event log and wondered if anyone could tell me what it means or what I can do to fix this?
    The error code is:0x80072f78

    Thanks,
    Tammy
    :)
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  3. merkat106
    Posts : 474
    Windows 7 Enterprise x64 SP1
       New #2

    You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

    see if this helps
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  4. Tammy
    Posts : 6
    windows 7
    Thread Starter
       New #3

    Hi Merkat,
    Thanks for the reply,
    My Action center is telling me to check for updates - but when I try it tells me the service is not running and I may have to reboot? Which does not fix it either. The event log was giving me warnings and these messages:
    AutomaticUpdates Failure Software Synchronization Windows Update! I've tried the chdsk as well as command prompt scan - with no luck (pout)!!!
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  6. Tammy
    Posts : 6
    windows 7
    Thread Starter
       New #4

    UH OH! I must have been in the wrong forum - Sorry about that!!!
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