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Windows 7: Problem installing Windows Live 3.3

26 May 2010   #1

Windows 7 Ultimate 32 bit
Problem installing Windows Live 3.3

Hello. I received today an update concerning Games for Windows - Live 3.3. I tried to apply the update, but after it created a restore point, it couldn't install it. I got an error Code 646, and I can't get any help from their site(it sais failed: 1 update); it isn't a problem like I am having a program opened that is causing a conflict, because I rebooted the system, try to install the update, and still I got the same error. What should I do? Thank you for future replies.

Yours, Emilyan

My System SpecsSystem Spec
26 May 2010   #2

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10

First thing would be to disable your Firewall or at least add the MS Download Site as a trusted zone the recycle the Firewall, turn it off then on again and retry.

If you don't have a Firewall I would shut down Media Center and any MS Games which may be running.

If you aren't running MC or a game then I would open Windows Update to see exactly what updates have failed today and see if it expands the reason to more than the 646 error then post what you find.
My System SpecsSystem Spec
26 May 2010   #3

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]

I just updated to & Live package without any issue far firewall and AV was as normal setting...the update went on automatic as when openned the Game for Windows Live...

Try to uninstall the update you DL and reopen your Game for Windows, see if it updates at openning...
My System SpecsSystem Spec

27 May 2010   #4

Windows 7 Ultimate 32 bit

I have disabled firewall, I don't have Media Center opened in task manager at processes, and neither a MS game. But still, I get this error.There were 4 updates: KB981793, KB981981, KB982632 and Games for Windows Live 3.3. First three were installed succesfully, but the last one couldn't be installed because of this problem.

EDIT: problem solved, I clicked on support, on update window, at that update, redirected me to the site, from where I downloaded that update separately. I installed it, then when i clicked on update now, it just appear update succedeed. Thank you for your help(open game for windows site)!

Yours, Emilyan
My System SpecsSystem Spec
29 May 2010   #5

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10

Excellent, glad you sorted it all out!
My System SpecsSystem Spec

 Problem installing Windows Live 3.3

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