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Can't logon after auto update
I have a Toshiba Satelite L455 Laptop with Windows 7 Home Premium. I cannot logon with a valid password. When I clicked on the red icon an update started but did not show any details. The computer will boot into safe mode but will only load a default user profile.
When I try a valid password I receive this message "The User Profile Service service failed the logon. User profile cannot be loaded."
When I try a invalid password I receive this message "The user name or password is incorrect."
This leads me to believe that the update corrupted the user profile.
What can I do to get logged on and remove the password. This computer does not really need that protection.
Thank you in advance.