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Windows 7: Windows 7 Re-install went horribly wrong


14 Mar 2014   #1

Windows 7
 
 
Windows 7 Re-install went horribly wrong

Hello!

I've got a bit of an issue on my hand.
Windows was being re-installed on my laptop from the partition. Unfortunately, the laptop shut off for unknown reasons - it was on charge and had a full battery, flipped open, and uninterrupted but it still shut off. Since then, I've not been able to get it to do much else but to start Windows, only for it to then tell me that apparently it was switched off during installation and asking me to reboot. Which accomplishes nothing but the same message all over again. So, as it would seem, it's not possible for me anymore to actually install the OS off the laptop itself.
Now the real issue is that it doesn't seem to install from discs or usb drives anymore either. Half of the time it will not open up the file at all from a disc or usb, although I did get it to boot Zorin OS off a disc once. Or well, almost; It showed that the kernel image was possibly damaged which is a known problem for certain Ubuntu ISO's, apparently.

I would hate to throw away a perfectly fine laptop (hardware wise) just because I can't figure out how to run a working OS on it and I'm really hoping to find a solution. Preferably I'd like to keep using Windows, especially since I've paid for it. If not, I'd be quite content using a Linux OS too of course.

Thank you very much for reading.
If more information is needed please let me know, as I'm nigh computer illiterate and wasn't too sure what information I should provide and what information I should leave out.

My System SpecsSystem Spec
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14 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Run a Startup Repair 3 times, one after the other. Can you now boot normally?

Startup Repair
My System SpecsSystem Spec
15 Mar 2014   #3

Windows 7
 
 

Thank you for replying, Golden!

I've tried to use Start-up Repair but it doesn't give it as an option when I restart. So far all it keeps giving me is a message that installation will continue after the laptop restarts - but then after it restarts it says the exact same thing all over again, and it's not making any progress.
I don't have a disc with Start-up Repair either so I can't boot it from a disc - unless I find a friend that has it but I really don't think I know anybody that does. I'll keep trying though, and will update if there are any changes.

Thanks again!
My System SpecsSystem Spec
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15 Mar 2014   #4

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by Bitterzoet View Post
Thank you for replying, Golden!

I've tried to use Start-up Repair but it doesn't give it as an option when I restart. So far all it keeps giving me is a message that installation will continue after the laptop restarts - but then after it restarts it says the exact same thing all over again, and it's not making any progress.
I don't have a disc with Start-up Repair either so I can't boot it from a disc - unless I find a friend that has it but I really don't think I know anybody that does. I'll keep trying though, and will update if there are any changes.

Thanks again!
If you want to do a Clean Install Windows 7 this tells you the exact steps. You can get a Win 7 disk from Windows 7 Direct Download Links, Official Disk Images from Digital River You need to be careful that you download the correct file. There are a lot on this page. Get the correct version of Win 7 (Home Premium, Pro, Etc) and also make sure you get the correct either 32-bit or 64-bit. Download the correct file and burn it to a DVD. You can do a Clean Install from the DVD. When you are satisfied it is installed correctly, you can then enter your Win 7 Product Key which is on a sticker on your PC. It is a 25-charater Key.


Attached Images
 
My System SpecsSystem Spec
16 Mar 2014   #5

Windows 7 Ultimate x86 SP1
 
 

Bitterzoet



I was going to suggest the same as Bigmck but want to make sure that you can. You said you were doing a reinstall from the partition. Hope that means that the Windows you had came pre-installed on the laptop because that's the only way the product key sticker will be on it.


Either that or you purchased the Windows OS thru a download and you actually have the product key written down. You must have that product key number because the image file that you will be downloading from digital river doesn't come with one. Be sure to download the right OS version like bigmck said. e.g. Home, Pro or Ultimate and the right encryption 32bit or 64bit.


And one more thing - very important. I hope you have learned that when ever you're doing something important on a laptop NEVER EVER do it running on just the battery. It doesn't matter if its fully charged. You must keep it plugged in the entire time. This goes for back ups, downloading, installing, uninstalling, running tests, repairs, defragging, etc.
My System SpecsSystem Spec
16 Mar 2014   #6

Windows 7 Ultimate x86 SP1
 
 

Well I'm not disagreeing with you. And I wasn't talking about a clean install or that he couldn't do it. I specifically referred to the product key sticker that you said would be on the laptop.
He had said he was doing the install from a partition on the laptop. He mentioned that he had used a disk to boot an OS called Zorin. He also said there was "possible damage which is a known problem for certain Ubuntu ISO's." as well as "Preferably I'd like to keep using Windows, especially since I've paid for it."


This sounded confusing so my thinking was that it was possible that Windows was not the original OS on that laptop and if that was so then the product key sticker for Windows would not be on it. I didn't say it was a fact I said I hoped it meant that Windows was either preinstalled or he had bought it from a download -again relating to actually having the product key. Not sure how that has anything to do with a clean install or free trials or why its incorrect to question the source of the product key.
My System SpecsSystem Spec
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 Windows 7 Re-install went horribly wrong




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