Windows keeps restarting for no reason.

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  1. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #11

    Did any of those scans find any infections?

    Just saying it didn't work doesn't give us much information.
    What did you do and what was the results.

    Example:
    What didn't work?
    Did the download not work?
    Did the program downloaded not install?
    Did the program install but wouldn't run?
    We need more precise answers.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #12

    Yard Dog said:
    Maybe a clean install may be best ? Clean Install Windows 7
    Peruse that tutorial .
    or this one YD Clean Reinstall - Factory OEM Windows 7 just need to make sure you pick the right version and have your original activation code on hand
      My Computer


  3. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #13

    Yard Dog said:
    Maybe a clean install may be best ? Clean Install Windows 7
    Peruse that tutorial .

    but I would like to keep my programs
      My Computer


  4. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    Layback Bear said:
    Did any of those scans find any infections?

    Just saying it didn't work doesn't give us much information.
    What did you do and what was the results.

    Example:
    What didn't work?
    Did the download not work?
    Did the program downloaded not install?
    Did the program install but wouldn't run?
    We need more precise answers.
    The startup repair did not find any problems. I checked my reliability history and under
    "Explorer.EXE" it says

    Description
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
    Exception code: 0xc0000374
    Fault offset: 0x00000000000c4102
    Faulting process id: 0xad0
    Faulting application start time: 0x01ced25fa5c8e2e7
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 0e399be3-3e53-11e3-8bb7-047d7bfe3381
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #15

    Is this a related problem? If so, recommend you deal with this first before trying to solve others:
    Windows 7 activation 'Must reinstall" OEM Windows

    Edit : my bad, its a completely different person....both starting with Mellow - please ignore
      My Computer


  6. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    ICit2lol said:
    Yard Dog said:
    Maybe a clean install may be best ? Clean Install Windows 7
    Peruse that tutorial .
    or this one YD Clean Reinstall - Factory OEM Windows 7 just need to make sure you pick the right version and have your original activation code on hand

    Ill make this my last option if nothing else works.
      My Computer


  7. Posts : 53,365
    Windows 10 Home x64
       #17

    Do you get a dump file when this happens? If so, the BSOD team can analyze the files requested for a BSOD analysis and perhaps find the culprit.

    Blue Screen of Death (BSOD) Posting Instructions

    A Guy
      My Computer


  8. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    A Guy said:
    Do you get a dump file when this happens? If so, the BSOD team can analyze the files requested for a BSOD analysis and perhaps find the culprit.

    Blue Screen of Death (BSOD) Posting Instructions

    A Guy
    No I do not get a dump file.
      My Computer


  9. Posts : 53,365
    Windows 10 Home x64
       #19

    Have you tried to see what the event logs reports after a restart?

    Event Viewer - Open and Use in Windows 7

    A Guy
      My Computer


  10. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    A Guy said:
    Have you tried to see what the event logs reports after a restart?

    Event Viewer - Open and Use in Windows 7

    A Guy

    I only got this

    Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
    Exception code: 0xc0000374
    Fault offset: 0x00000000000c4102
    Faulting process id: 0x1678
    Faulting application start time: 0x01ced3357dad4d8c
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 76398d4b-3f29-11e3-811b-047d7bfe3381
      My Computer


 
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