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Windows 7: Can't see videos on most WWW sites.

10 Jun 2014   #1
K3yP1ayer

Windows 7 Home Premium Edition (64-bit)
 
 
Can't see videos on most WWW sites.

Hi,

I'm using Windows 7 (64 bit) and MSIE 11.0.9600, and every time I try to watch a video that's on Kim Komando's website, it shows the page surrounding where the video screen should show, but no black screen to show the video on, and no video.

This also happens on some other websites, like Yahoo's news videos, but I don't recall all of the sites that don't work right.

Strangely enough, YouTube videos work just fine.

Any ideas? Right now, if I want to watch a video and it doesn't work on my desktop, I have to call it up on my cell phone and squint to see it.

TIA,

K3yP1ayer


My System SpecsSystem Spec
.
10 Jun 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Have a look at your browser settings, java could be disabled.

Have a look at this link to make sure everything is okay.

Flash Player Help | Flash Player Help
My System SpecsSystem Spec
10 Jun 2014   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
It would be more helpful and allot easier if you posted a direct link to the site and video your having issues with otherwise we have to do a search and it might be different than what your using
Cheers.
My System SpecsSystem Spec
.

10 Jun 2014   #4
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Most Youtube videos use the HTML5 standard.

Test your Flash version here and update if necessary.

There are two versions, one for IE and one for Mozilla based browsers. If you have both browsers, you'll need to update both.
My System SpecsSystem Spec
12 Jun 2014   #5
K3yP1ayer

Windows 7 Home Premium Edition (64-bit)
 
 
Link to help y'all help me

Watch Caught on camera: Mama bear does something truly amazing @ Komando Video

Actually, none of Kim Komando's videos work for me, but maybe this one will be one you can work with.

I will be away from home for a few days, so I may not reply until after the weekend.

Thanks for your help,

K3yP1ayer
My System SpecsSystem Spec
12 Jun 2014   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi thanks for the additional info,
This particular video was 12 seconds long,
I first watched it with flash disabled no issues to report,
Then closed and enabled flash and went back to the site still no issues,
Temp files delete,
Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
My System SpecsSystem Spec
12 Jun 2014   #7
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Now that is really odd - the bear video is actually on YouTube, but You said that you do not have the issue watching videos on YouTube.

Perhaps it's embedded videos. can you view the same video here?



Try playing the same video using the first highlighted link in the source below.
This was full screen when I watched it.

Try playing the same video using the second highlighted link in the source below.
This was the YouTube page for the video that people are used to seeing.

The links are basically the same, but coded in a different manner.

Code:
<div id="video_player_object">
<iframe type="text/html" 
src="//www.youtube.com/embed/CJva87JO5G8 ?modestbranding=1 &autoplay=0&fs=1&rel=0&autohide=1 &origin=http://videos.komando.com &enablejsapi=1&controls=1&iv_load_policy=3&loop=0 &showinfo=0" frameborder="0" title="Caught on camera: Mama bear does something truly amazing" class="player"> <p><em>We're sorry, there was a problem loading this video. Please see <a href="http://www.youtube.com/watch?v=CJva87JO5G8">YouTube</a> for the full video from YouTube. Sorry for the inconvenience</em></p>
</iframe> </div>
Digging deeper, here is what Youtube provides as the embed code for the video
Code:
<iframe width="560" height="315" 
src="//www.youtube.com/embed/CJva87JO5G8" 
frameborder="0" 
allowfullscreen>
</iframe>
This is the old youtube embed code
Code:
<object width="560" height="315">
<param name="movie" value="//www.youtube.com/v/CJva87JO5G8?hl=en_US&amp;version=3"></param>
<param name="allowFullScreen" value="true"></param>
<param name="allowscriptaccess" value="always"></param>
<embed src="//www.youtube.com/v/CJva87JO5G8 ?hl=en_US &version=3" type="application/x-shockwave-flash" width="560" height="315" allowscriptaccess="always" allowfullscreen="true"> </embed>
</object>
I don't see anything that would prevent the video from playing. The only thing I can think of... and it's a long shot is to try Google HTML5 opt in.

Edit: Thought of another thing - make sure that javascript is enabled in your browser.
My System SpecsSystem Spec
20 Jun 2014   #8
K3yP1ayer

Windows 7 Home Premium Edition (64-bit)
 
 
Can't see videos on most WWW sites - Solved

My thanks to all of your for your valuable assistance.

I was having another issue, too, where MSIE 11 was not moving when I'd click on any link after the 1st page, but fortunately, in solving that issue, it also cured my video problem.

So I finally got to see what Mama Bear did! And all the other videos I've seen on Kim Komando's website come through just great!

Sorry I didn't get back sooner, but after my trip to a convention, I had to undergo gum surgery (not because of the convention!), so I've not felt up to snuff until this afternoon.

I ended up resetting MSIE 11 twice, and now everything seems to be working just fine.

Again, my thanks to you all!

K3yP1ayer
My System SpecsSystem Spec
20 Jun 2014   #9
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Glad you got it sorted and I'm glad you are feeling better now.

So the solution was to reset IE 11 twice? The issue wasn't resolved after the first reset?
That's odd, but an interesting thing to note - If a member is having IE issues and a reset doesn't cure it, I might ask them to do it twice.

Did you restart IE after the 1st reset?
After the 2nd reset?
Was the machine restarted after either IE reset?

Thank you for returning and posting the resolution you found. Would you mind marking your thread solved?

Bill
.
My System SpecsSystem Spec
20 Jun 2014   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Oops this is your thread
I would suggest also running these free scanners and posting the scan results for review
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
Also use the Custom scan option not the Threat scan,
Select the drive to scan usually C,
If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
Never use your machine while scans are running for best results,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
My System SpecsSystem Spec
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