Help please Internet Explorer 11 problem opening win 7 home


  1. artinusa
    Posts : 229
    Windows 7 64 bit
       New #1

    Help please Internet Explorer 11 problem opening win 7 home


    I am unable to open IE11, when I go to open it gives me a white mall screen which is blank and then stops..no error messages given. I uninstalled then installed same problem. I turn off my virus protection. It will not trouble shoot itself..anyone help please
      My Computer
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    Hi,
    Can you take a screen shot of the opening page ?
    See the links above my signature for how to take and upload screen shots here,
    Export Favorites to html file before resetting Internet explorer/ just to be safe.
    https://www.sevenforums.com/tutorials/86795-internet-explorer-import-export-favorites.html

    Tutorial of Resetting Internet explorer,
    https://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
    Accessing Internet Options from the Start menu search,
    Reset process first opening Internet explorer
      My Computer
    Quote Quote

 

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