BSOD Ntoskrnl.exe

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  1. Posts : 12
    Win7 Home Premium 64bit
       #1

    BSOD ntkrnlmp.exe


    -64 bit Win7 Home Premium
    -Fresh install (9-17-10)
    -Full Retail version
    -System is about a year and a half old
    -Two day old install.

    I've been dealing with my win7 bsod for two months now and after reinstalling and changing various hardware out I'm all out of ideas. So far I've changed memory, power supply, reinstalled and messed with various bios settings dealing with ram timings and voltages. My most stable settings are memory set to EPP, voltage 2.075 and +.075 to the North bridge. However this is only stable enough to do light browsing and checking email. As soon as I fire up a game or try a stress test I'll get a bsod.

    My system wasn't always like this. It only happened after I left my system off for about a week while I went on vacation. When I got back my system wouldn't even boot up. I had to reset the bios and put everything on auto. Every single time I get a bsod it's always from ntkrnlmp.exe or ntoskrnl.exe. I can get it while checking e-mail, right after a reboot, surfing the net, and just idle. It's just really random. I usually can't get an uptime of over four hours.

    I thought it was my memory at first so I did a memtest86+ overnight and while at work for a total of 18 hours and not one error. I've tried various benchmarks and stess test programs but those always bsod after a few hours. I took the plunge and bought another set of 2x2gb memory which obviously didn't fix the problem.

    The bsod only occurs while under Win7. I have XP 32bit dual booted and I can play games and do stess tests on that ALL day. I really don't want to go back to XP since I'm so comfortable with win7 but this is really bothering me.

    All my various updates are current. Chipset, graphics, sound, etc etc. The only things I have installed after my fresh install are firefox, thunderbird, Steam and windows debugging tools + symbols. Even after a fresh install I got a bsod while downloading firefox...

    I don't exactly know what to look for when looking into crash dumps so I'm asking for help. Any help would be greatly appreciated.
    Last edited by Geotech; 18 Sep 2010 at 22:03. Reason: Wrong file name.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    I wonder if hard drive is the cause. XP is on a different hard drive, which may explain why it does not get BSODs.

    I notice in all BSODs from today, SearchIndexer was running. Granted, this is a fresh install, so it has much indexing to do. However, it is still worth noting...lots of hard drive activity!

    Test your Western Digital hard drive with Data Lifeguard Tools: WD Support > Downloads > SATA & SAS > WD Caviar Black

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 21:43:29.536 2010 (UTC - 4:00)
    System Uptime: 0 days 0:40:08.002
    BugCheck A, {ffffda000e810160, 2, 0, fffff8000305ed5b}
    Probably caused by : ntkrnlmp.exe ( nt!KeUnstackDetachProcess+13b )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  SearchIndexer.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 21:01:47.535 2010 (UTC - 4:00)
    System Uptime: 0 days 0:49:10.000
    BugCheck A, {ffffda000e9c0160, 2, 0, fffff8000304ed5b}
    Probably caused by : ntkrnlmp.exe ( nt!KeUnstackDetachProcess+13b )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  SearchIndexer.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 18:18:57.848 2010 (UTC - 4:00)
    System Uptime: 0 days 0:01:10.002
    BugCheck A, {ffffda000e602160, 2, 0, fffff80002e50d5b}
    Probably caused by : ntkrnlmp.exe ( nt!KeUnstackDetachProcess+13b )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  SearchIndexer.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 18:16:12.624 2010 (UTC - 4:00)
    System Uptime: 0 days 0:02:29.012
    BugCheck A, {ffffda000ee0e160, 2, 0, fffff80002c9cd5b}
    Probably caused by : ntkrnlmp.exe ( nt!KeUnstackDetachProcess+13b )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  SearchIndexer.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 18:11:53.617 2010 (UTC - 4:00)
    System Uptime: 0 days 0:01:06.004
    BugCheck A, {ffffda000e61d160, 2, 0, fffff80002cabd5b}
    Probably caused by : ntkrnlmp.exe ( nt!KeUnstackDetachProcess+13b )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  SearchIndexer.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 07:27:01.536 2010 (UTC - 4:00)
    System Uptime: 0 days 2:50:56.001
    BugCheck A, {ffffda000e61c160, 2, 0, fffff80002ca6d5b}
    Probably caused by : ntkrnlmp.exe ( nt!KeUnstackDetachProcess+13b )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  SearchIndexer.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 04:17:45.035 2010 (UTC - 4:00)
    System Uptime: 0 days 0:34:23.001
    BugCheck A, {ffffda000566a160, 2, 0, fffff80002ca8d5b}
    Probably caused by : ntkrnlmp.exe ( nt!KeUnstackDetachProcess+13b )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  SearchIndexer.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      My Computer


  3. Posts : 12
    Win7 Home Premium 64bit
    Thread Starter
       #3

    Bah that never crossed my mind. I never did bother to check out the hard drive, I'll do that now and let you know the results.
      My Computer


  4. Posts : 12
    Win7 Home Premium 64bit
    Thread Starter
       #4

    Both hard drives passed the Data lifeguard tools hard drive test. Forgot to mention XP and Win7 are on the same physical hard drive just different partitions. I'm posting this from XP since Win7 just bsods after logging on now. I have an older sata hard drive to test Win7 out on, but I'm a bit pessimistic about it.

    Indexing service is running under XP. Same hardware, bios settings. I just don't get it.
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5
      My Computer


  6. Posts : 12
    Win7 Home Premium 64bit
    Thread Starter
       #6

    Going to make a backup and a restore disk and try out the driver verifier on Monday. I have a long day tomorrow so I won't have a chance to work on my pc. Thanks for all the help so far.
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Good luck, keep us posted!
      My Computer


  8. Posts : 12
    Win7 Home Premium 64bit
    Thread Starter
       #8

    I enabled driver verifier, rebooted and did a "verifier /query" but I'm not exactly sure what it's supposed to do. Win7 crashed again while I opened up windows debugging tools.
      My Computer


  9. Posts : 12
    Win7 Home Premium 64bit
    Thread Starter
       #9

    I got a new bsod from ctaud2k.sys so I've uninstalled my sound blaster. I've also uninstalled Nod32. I'll leave the pc running PCmark while I'm out for the day. I hope it holds up.
      My Computer


  10. Posts : 12
    Win7 Home Premium 64bit
    Thread Starter
       #10

    Came back and my pc had restarted from a bsod with driver verifier running, another ntkrnlmp.exe.
    Last edited by Geotech; 19 Sep 2010 at 22:10. Reason: Adding minidumps
      My Computer


 
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