New
#1
BSOD (sort of)
Hello experts,
I am new to this forum, and having some freezing problems with my laptop. I bought it just over a month ago, and I have been having freezes ever since I bought it (if I remember it correctly I had a freeze even before installing any programs or removing any bloatware). I am not sure if I should call it a BSOD, since I really don't get either a blue or black screen. The computer just totally freezes. I can still se the screen, but it is locked and no input att all has any effect. Sometimes it has frozen when some type of sound is running in the background, then the last sound to be played out seems to be looped or something, but very very short loop which makes it sound like a constant noise.
As it seems like it's no regular crash, I do not get any memory dump from it either, so I have not been able to analyze it for any additional info. The freezes seems to occur almost in total randomness, sometimes I can go a day or two without freezes, and then I get three freezes in three hours.
I would prefer to be able to fix the problem myself even though I have warranty since I am not in the country of purchase at the moment and will probably not be for a couple of months.
Running driver verifier at he moment according to found instructions, will see if anything different happens with it.
It's a ASUS U41JF with core i5 CPU running on Windows 7 Home Premium 64 bit.
Please ask if you need more information on the system. I have also updated to SP1 with no improvement, and also updated the graphics driver.
The exact specs seems to only be available in swedish, here is a link to the computer, most specs should be understandable even if you don't know swedish.
Komplett.se - ASUS U41JF 14" HD
I hope anyone can point me in good direction on tests to run.