win7 pc crashing

Hello,

My apologies if I have not supplied enough info. or conformed to any of the rules. My first post/thread. I have had my win7 desktop for a couple of months and it has been relatively ok. It had crashed several times but recovered, I suspected ssd drive was causing problems as it disappeared from bios when I tried to boot from it. I have got a replacement from the pc supplier but in the meantime I had been running from a ide drive that I had attached to the MOBO. Fortunately I had taken an image of the OS before the ssd was determined as the problem. I have been running ok for several days without any problems but this morning pc crashed. I consider myself reasonably competent with computers this is way out of my depth and I would be VERY Very grateful if you could help me.

I am attaching files requested for BSOD but the Windows_NT6_BSOD_jcgriff2.zip seems a little large after compression.

Many thanks Carl.
Computer Name: CARL-PC

System Vendor
Manufacturer
Serial Number
Model

BIOS Information
Vendor American Megatrends Inc.
Version 1101
Board Product ID P7H55-M

Processor Information
Summary 1 Physical Processors / 2 Cores / 4 Logical Processors / 64 bits
Name Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz
Vendor GenuineIntel
Original System Clock 133 MHz

Storage Device Information
Disk 0 250.0 GB ST3250820A Seagate
Disk 1 Canon MP220 series USB Device Canon
DVD Writer 0 Optiarc DVD RW AD-7260S ATA Device Sony

Logical Disk Information
C:\ Local Disk Size: 111.6 (GB) Free: 59.6 (GB)
G:\ DVD
H:\ Removable Disk

Memory Information
Slot 1 DDR3 (PC3-10700H) 2048 MBytes Mushkin
Slot 2 DDR3 (PC3-10700H) 2048 MBytes Mushkin

Display Adapter Information
ATI Radeon HD 5450 512 MBytes

Sound Adapter Information
AMD High Definition Audio Device Advanced Micro Devices
Realtek High Definition Audio Realtek

Network Adapter Information
Apple Mobile Device Ethernet Connected
Realtek PCIe GBE Family Controller WIRED Connected [100 Mbps]

Operating System
Type Windows 7 Professional x64 Service Pack 1

Hello MvdB,

Thankyou for your welcome and swift reply.

Yes I do run MSE. I also have winpatrol running and I was wondering if this could cause problems?

I will run the memtest, again, many thanks for your help.

I think that winpatrol and mse will tolerate one another...but what I think is more significant is memtest failed! I was not expecting that. It threw up errors with both modules in 2x2GBs so tried testing individual mem in different slots. The results were a bit conflicting but I can get both modules to pass (only 1 pass) in certain slots. I then tried swapping the modules around from there original slots and this passed, albeit again to 1 pass. I am starting to think that the bios setting might be putting this configuration a bit close to the edge.

I realise that overnight testing will be more conclusive and I will do that tonight.

I would be grateful for your opinion and any further advice you might have.

Many thanks, Carl.

Thanks Mvdb,

I realise to conclusively test memory it needs to be "soak" tested. With the modules swapped the system ran for 10:17 hours and did 12 passes without error. I think the timings are very critical and in this position it works fine.

In the past the system crashed very intermittently. I am not sure how win7 copes with those memory errors and I am surprised it performed as well as it did. Hopefully this is the resolution to this. I run my business on this computer and these sorts of faults really eat away at the time.

Thanks very much for your help. I hope this has cured it.

Cheers,

Carl.

hello Mvdb,

It has crashed again, this is so intermittent ...the worse type of fault, do you have any other ideas?