Windows crash (BSOD without BSOD) nVidia


  1. Posts : 17
    Windows 7 x64
       #1

    Windows crash (BSOD without BSOD) nVidia


    Hello!

    I have been expiriencing problems with my computer which are as follows:
    I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and reinstalled windows, hoping that a complete reinstall would fix it. But it didnt. I updated my graphics card driver and analyzed the minidumps this BSOD created.
    Analysis:
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Akke\Desktop\081611-9001-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*G:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`0308ae50
    Debug session time: Tue Aug 16 20:56:35.629 2011 (UTC + 3:00)
    System Uptime: 0 days 0:19:12.628
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................
    Loading User Symbols
    Loading unloaded module list
    ...
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa8006a094e0, fffff8801082ffa4, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+7fefa4 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8006a094e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8801082ffa4, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+7fefa4
    fffff880`1082ffa4 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02ca2b48 fffff880`10cf6cbc : 00000000`00000116 fffffa80`06a094e0 fffff880`1082ffa4 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`02ca2b50 fffff880`10cca867 : fffff880`1082ffa4 fffffa80`0a066000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`02ca2b90 fffff880`10cf6acb : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`06a094e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`02ca2c40 fffff880`10dc5ec1 : fffffa80`0a0b82c0 00000000`00000080 00000000`00000000 fffffa80`09fff410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`02ca2cc0 fffff800`03162166 : 00000000`01c76608 fffffa80`09c49b60 fffffa80`0670b400 fffffa80`09c49b60 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`02ca2d00 fffff800`02e9d486 : fffff800`03037e80 fffffa80`09c49b60 fffff800`03045c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02ca2d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+7fefa4
    fffff880`1082ffa4 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  nvlddmkm+7fefa4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e391010
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
    So its most probably caused by my graphics card driver, which is the most recent. It did the same thing with older drivers.

    --SYSTEM INFO--
    Attachment contains prefmon analysis and some dumps.

    - x86 (32-bit) or x64 ?
    --x64--
    - the original installed OS on the system?
    --Custom built PC--(I assembled it myself)
    - an OEM or full retail version?
    --FULL RETAIL WIN 7 ULT FIN x64
    - What is the age of system (hardware)?
    --2 months--
    - What is the age of OS installation (have you re-installed the OS?)
    --1 day--

    It's an i5 build with the nVidia GTX 460. Corsair RAM (8gb).
    Power supply is 500W.

    Any help is welcome!
      My Computer


  2. Posts : 1,782
    Windows 7 Home Premium 64bit
       #2

    Have you tried a different video card? The bug check you received is usually a sign of a bad video card. It could also be overheating, power supply, or motherboard related.

    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
      My Computer


  3. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #3

    AkkeDaBest said:
    Hello!

    I have been expiriencing problems with my computer which are as follows:
    I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and reinstalled windows, hoping that a complete reinstall would fix it. But it didnt. I updated my graphics card driver and analyzed the minidumps this BSOD created.
    Analysis:
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Akke\Desktop\081611-9001-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*G:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`0308ae50
    Debug session time: Tue Aug 16 20:56:35.629 2011 (UTC + 3:00)
    System Uptime: 0 days 0:19:12.628
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................
    Loading User Symbols
    Loading unloaded module list
    ...
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa8006a094e0, fffff8801082ffa4, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+7fefa4 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8006a094e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8801082ffa4, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+7fefa4
    fffff880`1082ffa4 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02ca2b48 fffff880`10cf6cbc : 00000000`00000116 fffffa80`06a094e0 fffff880`1082ffa4 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`02ca2b50 fffff880`10cca867 : fffff880`1082ffa4 fffffa80`0a066000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`02ca2b90 fffff880`10cf6acb : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`06a094e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`02ca2c40 fffff880`10dc5ec1 : fffffa80`0a0b82c0 00000000`00000080 00000000`00000000 fffffa80`09fff410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`02ca2cc0 fffff800`03162166 : 00000000`01c76608 fffffa80`09c49b60 fffffa80`0670b400 fffffa80`09c49b60 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`02ca2d00 fffff800`02e9d486 : fffff800`03037e80 fffffa80`09c49b60 fffff800`03045c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02ca2d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+7fefa4
    fffff880`1082ffa4 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  nvlddmkm+7fefa4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e391010
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
    So its most probably caused by my graphics card driver, which is the most recent. It did the same thing with older drivers.

    --SYSTEM INFO--
    Attachment contains prefmon analysis and some dumps.

    - x86 (32-bit) or x64 ?
    --x64--
    - the original installed OS on the system?
    --Custom built PC--(I assembled it myself)
    - an OEM or full retail version?
    --FULL RETAIL WIN 7 ULT FIN x64
    - What is the age of system (hardware)?
    --2 months--
    - What is the age of OS installation (have you re-installed the OS?)
    --1 day--

    It's an i5 build with the nVidia GTX 460. Corsair RAM (8gb).
    Power supply is 500W.

    Any help is welcome!
    Is better though to upload here your bsod folder :)

    https://www.sevenforums.com/crashes-d...tructions.html

    In meantime,

    Download and install the Driver Sweeper

    Download the most recent software\driver for your NVIDIA

    Uninstall nvidia software\driver,restart in safe mode,run driver sweeper and clean any nvidia remaining fragments,restart in normal mode.

    Install the new nvidia software\driver.

    Update DirectX.

    Then read carefully this tutorial and run https://www.sevenforums.com/tutorials...test-occt.html

    Post here the results.
    ---------------------------
    A PSU update is also a good idea.
      My Computer


 

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