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| 18 Aug 2011 | #1 |
| | Windows crash (BSOD without BSOD) nVidia Hello! I have been expiriencing problems with my computer which are as follows: I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and reinstalled windows, hoping that a complete reinstall would fix it. But it didnt. I updated my graphics card driver and analyzed the minidumps this BSOD created. Analysis: Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Akke\Desktop\081611-9001-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*G:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`0308ae50
Debug session time: Tue Aug 16 20:56:35.629 2011 (UTC + 3:00)
System Uptime: 0 days 0:19:12.628
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa8006a094e0, fffff8801082ffa4, ffffffffc000009a, 4}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7fefa4 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8006a094e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8801082ffa4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+7fefa4
fffff880`1082ffa4 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`02ca2b48 fffff880`10cf6cbc : 00000000`00000116 fffffa80`06a094e0 fffff880`1082ffa4 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02ca2b50 fffff880`10cca867 : fffff880`1082ffa4 fffffa80`0a066000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02ca2b90 fffff880`10cf6acb : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`06a094e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02ca2c40 fffff880`10dc5ec1 : fffffa80`0a0b82c0 00000000`00000080 00000000`00000000 fffffa80`09fff410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02ca2cc0 fffff800`03162166 : 00000000`01c76608 fffffa80`09c49b60 fffffa80`0670b400 fffffa80`09c49b60 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02ca2d00 fffff800`02e9d486 : fffff800`03037e80 fffffa80`09c49b60 fffff800`03045c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02ca2d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nvlddmkm+7fefa4
fffff880`1082ffa4 4883ec28 sub rsp,28h
SYMBOL_NAME: nvlddmkm+7fefa4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e391010
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Followup: MachineOwner
--------- --SYSTEM INFO-- Attachment contains prefmon analysis and some dumps. - x86 (32-bit) or x64 ? --x64-- - the original installed OS on the system? --Custom built PC--(I assembled it myself) - an OEM or full retail version? --FULL RETAIL WIN 7 ULT FIN x64 - What is the age of system (hardware)? --2 months-- - What is the age of OS installation (have you re-installed the OS?) --1 day-- It's an i5 build with the nVidia GTX 460. Corsair RAM (8gb). Power supply is 500W. Any help is welcome! |
My System Specs | |
| 18 Aug 2011 | #2 |
| | Have you tried a different video card? The bug check you received is usually a sign of a bad video card. It could also be overheating, power supply, or motherboard related. STOP 0x116: VIDEO_TDR_ERROR troubleshooting |
| My System Specs |
| 18 Aug 2011 | #3 |
| | 
Quote: Originally Posted by AkkeDaBest  Hello! I have been expiriencing problems with my computer which are as follows: I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and reinstalled windows, hoping that a complete reinstall would fix it. But it didnt. I updated my graphics card driver and analyzed the minidumps this BSOD created. Analysis: Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Akke\Desktop\081611-9001-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*G:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`0308ae50
Debug session time: Tue Aug 16 20:56:35.629 2011 (UTC + 3:00)
System Uptime: 0 days 0:19:12.628
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa8006a094e0, fffff8801082ffa4, ffffffffc000009a, 4}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7fefa4 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8006a094e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8801082ffa4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+7fefa4
fffff880`1082ffa4 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`02ca2b48 fffff880`10cf6cbc : 00000000`00000116 fffffa80`06a094e0 fffff880`1082ffa4 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02ca2b50 fffff880`10cca867 : fffff880`1082ffa4 fffffa80`0a066000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02ca2b90 fffff880`10cf6acb : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`06a094e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02ca2c40 fffff880`10dc5ec1 : fffffa80`0a0b82c0 00000000`00000080 00000000`00000000 fffffa80`09fff410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02ca2cc0 fffff800`03162166 : 00000000`01c76608 fffffa80`09c49b60 fffffa80`0670b400 fffffa80`09c49b60 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02ca2d00 fffff800`02e9d486 : fffff800`03037e80 fffffa80`09c49b60 fffff800`03045c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02ca2d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nvlddmkm+7fefa4
fffff880`1082ffa4 4883ec28 sub rsp,28h
SYMBOL_NAME: nvlddmkm+7fefa4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e391010
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Followup: MachineOwner
--------- --SYSTEM INFO-- Attachment contains prefmon analysis and some dumps. - x86 (32-bit) or x64 ? --x64-- - the original installed OS on the system? --Custom built PC--(I assembled it myself) - an OEM or full retail version? --FULL RETAIL WIN 7 ULT FIN x64 - What is the age of system (hardware)? --2 months-- - What is the age of OS installation (have you re-installed the OS?) --1 day-- It's an i5 build with the nVidia GTX 460. Corsair RAM (8gb). Power supply is 500W. Any help is welcome!  http://www.sevenforums.com/crashes-d...tructions.html In meantime, Download and install the Driver Sweeper Download the most recent software\driver for your NVIDIA Uninstall nvidia software\driver,restart in safe mode,run driver sweeper and clean any nvidia remaining fragments,restart in normal mode. Install the new nvidia software\driver. Update DirectX. Then read carefully this tutorial and run http://www.sevenforums.com/tutorials...test-occt.html Post here the results. --------------------------- A PSU update is also a good idea. |
| My System Specs |
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