New
#11
heres new files to look at seth
SEth, Ok computer did it again.. It was in sleep mode normally I open top and press button and screen comes on. It wouldnt do nothing I had to push button down to restart and bsod .
SEth, Ok computer did it again.. It was in sleep mode normally I open top and press button and screen comes on. It wouldnt do nothing I had to push button down to restart and bsod .
anyone care to look?
Please can some one look it keeps doing bsod
not fixed but started new thread
Hi Carol let me look at the other thread as well so we don't repeat what we've already tried. If you would uninstall adaware and install MSE for the remainder of the testing that would help. To uninstall lavasoft product completely and correctly please follow this thread advice: http://www.lavasoftsupport.com/index.php?showtopic=28
Then after you have done that please install MSE immediately using this link: http://mse.dlservice.microsoft.com/d...mseinstall.exe
The dump file isn't really pointing to anything specific so after you have done the above my suggestion is to enable Driver Verifier following this guide and letting your computer bsod a couple more times while it's enabled. Guide= Driver Verifier - Enable and Disable after the computer bsods at least twice disable driver verifier by opening the program again and deleting the settings either in normal mode or safe mode if you can't in normal mode.
One thing of advice is the farther we get away from software and stuff that hasn't been Microsoft basically approved it tends to start causing more issues than we would like, that why I'm having you uninstall the lavasoft software for now anyway to see if the problem is alleviated, usually when we have a dump file that is pointing to the ntkrnlmp.exe it's usually corrupt and is caused mostly by malware program vendors for the most part and then old drivers and bios and possible virus on the computer. So we have to do a little testing in each area to narrow the playing field sort of speak.
So please bear that in mind as we try to get this fixed for you. :)
Thanks Carol,Code:Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\Downloads\carolvk\Windows_NT6_BSOD_jcgriff2\092311-20841-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`03249000 PsLoadedModuleList = 0xfffff800`0348e670 Debug session time: Fri Sep 23 08:15:39.264 2011 (UTC - 6:00) System Uptime: 3 days 6:44:12.059 Loading Kernel Symbols ............................................................... ................................................................ .......................... Loading User Symbols Loading unloaded module list .................................................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c000001d, fffff88000000000, fffff88007e72150, 0} Probably caused by : ntkrnlmp.exe ( nt!IoCancelIrp+60 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c000001d, Exception code that caused the bugcheck Arg2: fffff88000000000, Address of the instruction which caused the bugcheck Arg3: fffff88007e72150, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction. FAULTING_IP: +13 fffff880`00000000 ff ??? CONTEXT: fffff88007e72150 -- (.cxr 0xfffff88007e72150) rax=000000000000000a rbx=fffffa80081a1900 rcx=fffffa8006611560 rdx=fffffa80081a1900 rsi=fffffa8006b5c001 rdi=fffff88000000000 rip=fffff88000000000 rsp=fffff88007e72b38 rbp=fffff88007e72c60 r8=fffff8a0021fd000 r9=0000000000000000 r10=fffffa8002453c90 r11=0000000000100080 r12=00000000052bf400 r13=0000000000000001 r14=0000000000000000 r15=0000000000000001 iopl=0 nv up ei ng nz ac pe cy cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010293 fffff880`00000000 ff ??? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: explorer.exe CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff800032726f0 to fffff88000000000 STACK_TEXT: fffff880`07e72b38 fffff800`032726f0 : fffffa80`02453c90 fffffa80`081a1900 fffff880`07e72c60 fffff880`07e72bf0 : 0xfffff880`00000000 fffff880`07e72b40 fffff800`036daac6 : fffff880`07e72b01 fffffa80`081a1920 fffffa80`06b5c070 fffff880`07e72bf8 : nt!IoCancelIrp+0x60 fffff880`07e72b80 fffff800`032c4ed3 : fffffa80`07e0b060 000007fe`f6e836c0 fffffa80`06b5c070 fffffa80`06af1d10 : nt!NtCancelIoFile+0xd6 fffff880`07e72be0 00000000`776a18ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`052bf3d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776a18ea FOLLOWUP_IP: nt!IoCancelIrp+60 fffff800`032726f0 450f20c3 mov r11,cr8 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!IoCancelIrp+60 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3 STACK_COMMAND: .cxr 0xfffff88007e72150 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!IoCancelIrp+60 BUCKET_ID: X64_0x3B_nt!IoCancelIrp+60 Followup: MachineOwner --------- 1: kd> lmnsmt start end module name fffff880`03bb3000 fffff880`03bde000 000 000.fcl Fri Sep 26 07:11:22 2008 (48DCDF7A) fffff880`00ed4000 fffff880`00f2b000 ACPI ACPI.sys Sat Nov 20 02:19:16 2010 (4CE79294) fffff880`03e95000 fffff880`03f1e000 afd afd.sys Sun Apr 24 20:33:58 2011 (4DB4DD96) fffff880`045e4000 fffff880`045fa000 AgileVpn AgileVpn.sys Mon Jul 13 18:10:24 2009 (4A5BCCF0) fffff880`0118f000 fffff880`0119a000 amdxata amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA) fffff880`04200000 fffff880`0424f000 Apfiltr Apfiltr.sys Wed Apr 14 22:40:07 2010 (4BC698A7) fffff880`08965000 fffff880`08970000 asyncmac asyncmac.sys Mon Jul 13 18:10:13 2009 (4A5BCCE5) fffff960`00940000 fffff960`009a1000 ATMFD ATMFD.DLL Sat Feb 19 02:00:32 2011 (4D5F86B0) fffff880`00fb1000 fffff880`00fbd000 BATTC BATTC.SYS Mon Jul 13 17:31:01 2009 (4A5BC3B5) fffff880`04286000 fffff880`0452e000 bcmwl664 bcmwl664.sys Tue Jul 07 18:45:04 2009 (4A53EC10) fffff880`02f6d000 fffff880`02f74000 Beep Beep.SYS Mon Jul 13 18:00:13 2009 (4A5BCA8D) fffff880`03fc6000 fffff880`03fd7000 blbdrive blbdrive.sys Mon Jul 13 17:35:59 2009 (4A5BC4DF) fffff880`02800000 fffff880`0281e000 bowser bowser.sys Tue Feb 22 21:55:04 2011 (4D649328) fffff960`00780000 fffff960`007a7000 cdd cdd.dll unavailable (00000000) fffff880`02f3a000 fffff880`02f64000 cdrom cdrom.sys Sat Nov 20 02:19:20 2010 (4CE79298) fffff880`06ddf000 fffff880`06ded280 cfwids cfwids.sys Thu Aug 04 12:46:11 2011 (4E3AE8F3) fffff880`00c00000 fffff880`00cc0000 CI CI.dll Sat Nov 20 06:12:36 2010 (4CE7C944) fffff880`01850000 fffff880`01880000 CLASSPNP CLASSPNP.SYS Sat Nov 20 02:19:23 2010 (4CE7929B) fffff880`00d25000 fffff880`00d83000 CLFS CLFS.SYS Mon Jul 13 17:19:57 2009 (4A5BC11D) fffff880`0426d000 fffff880`04271500 CmBatt CmBatt.sys Mon Jul 13 17:31:03 2009 (4A5BC3B7) fffff880`01200000 fffff880`01272000 cng cng.sys Sat Nov 20 03:08:45 2010 (4CE79E2D) fffff880`00fa8000 fffff880`00fb1000 compbatt compbatt.sys Mon Jul 13 17:31:02 2009 (4A5BC3B6) fffff880`045d4000 fffff880`045e4000 CompositeBus CompositeBus.sys Sat Nov 20 03:33:17 2010 (4CE7A3ED) fffff880`0580c000 fffff880`0581a000 crashdmp crashdmp.sys Mon Jul 13 18:01:01 2009 (4A5BCABD) fffff880`059ce000 fffff880`059f82a0 CtClsFlt CtClsFlt.sys Sun Jun 14 23:06:41 2009 (4A35D6E1) fffff880`03e77000 fffff880`03e95000 dfsc dfsc.sys Sat Nov 20 02:26:31 2010 (4CE79447) fffff880`03e68000 fffff880`03e77000 discache discache.sys Mon Jul 13 17:37:18 2009 (4A5BC52E) fffff880`0183a000 fffff880`01850000 disk disk.sys Mon Jul 13 17:19:57 2009 (4A5BC11D) fffff880`01670000 fffff880`01692000 drmk drmk.sys Mon Jul 13 19:01:25 2009 (4A5BD8E5) fffff880`0581a000 fffff880`0582d000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 17:21:51 2009 (4A5BC18F) fffff880`02e0d000 fffff880`02f1d000 dump_iaStor dump_iaStor.sys Sun Jun 15 06:57:38 2008 (485511C2) fffff880`05800000 fffff880`0580c000 Dxapi Dxapi.sys Mon Jul 13 17:38:28 2009 (4A5BC574) fffff880`03c2f000 fffff880`03d23000 dxgkrnl dxgkrnl.sys Sat Nov 20 02:50:50 2010 (4CE799FA) fffff880`03d23000 fffff880`03d69000 dxgmms1 dxgmms1.sys Sat Nov 20 02:49:53 2010 (4CE799C1) fffff880`06c00000 fffff880`06c36000 fastfat fastfat.SYS Mon Jul 13 17:23:28 2009 (4A5BC1F0) fffff880`011e6000 fffff880`011fa000 fileinfo fileinfo.sys Mon Jul 13 17:34:25 2009 (4A5BC481) fffff880`0119a000 fffff880`011e6000 fltmgr fltmgr.sys Sat Nov 20 02:19:24 2010 (4CE7929C) fffff880`0142c000 fffff880`01436000 Fs_Rec Fs_Rec.sys unavailable (00000000) fffff880`01800000 fffff880`0183a000 fvevol fvevol.sys Sat Nov 20 02:24:06 2010 (4CE793B6) fffff880`01ab4000 fffff880`01afe000 fwpkclnt fwpkclnt.sys Sat Nov 20 02:21:37 2010 (4CE79321) fffff800`03200000 fffff800`03249000 hal hal.dll Sat Nov 20 06:00:25 2010 (4CE7C669) fffff880`03c00000 fffff880`03c24000 HDAudBus HDAudBus.sys Sat Nov 20 03:43:42 2010 (4CE7A65E) fffff880`0292c000 fffff880`029f5000 HTTP HTTP.sys Sat Nov 20 02:24:30 2010 (4CE793CE) fffff880`01be2000 fffff880`01beb000 hwpolicy hwpolicy.sys Sat Nov 20 02:18:54 2010 (4CE7927E) fffff880`045a0000 fffff880`045be000 i8042prt i8042prt.sys Mon Jul 13 17:19:57 2009 (4A5BC11D) fffff880`0107f000 fffff880`0118f000 iaStor iaStor.sys Sun Jun 15 06:57:38 2008 (485511C2) fffff880`04aea000 fffff880`0550ce20 igdkmd64 igdkmd64.sys Fri Feb 11 12:16:32 2011 (4D558B10) fffff880`045be000 fffff880`045d4000 intelppm intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD) fffff880`0425e000 fffff880`0426d000 kbdclass kbdclass.sys Mon Jul 13 17:19:50 2009 (4A5BC116) fffff800`00b99000 fffff800`00ba3000 kdcom kdcom.dll Sat Feb 05 09:52:49 2011 (4D4D8061) fffff880`08882000 fffff880`08889000 KernExplorer64 KernExplorer64.sys Thu Feb 03 07:28:26 2011 (4D4ABB8A) fffff880`055b6000 fffff880`055f9000 ks ks.sys Sat Nov 20 03:33:23 2010 (4CE7A3F3) fffff880`01400000 fffff880`0141b000 ksecdd ksecdd.sys Sat Nov 20 02:21:15 2010 (4CE7930B) fffff880`01600000 fffff880`0162b000 ksecpkg ksecpkg.sys Sat Nov 20 03:10:34 2010 (4CE79E9A) fffff880`0427b000 fffff880`04280200 ksthunk ksthunk.sys Mon Jul 13 18:00:19 2009 (4A5BCA93) fffff880`01327000 fffff880`0133c000 Lbd Lbd.sys Thu Feb 03 07:23:53 2011 (4D4ABA79) fffff880`05871000 fffff880`05886000 lltdio lltdio.sys Mon Jul 13 18:08:50 2009 (4A5BCC92) fffff880`0582d000 fffff880`05850000 luafv luafv.sys Mon Jul 13 17:26:13 2009 (4A5BC295) fffff880`00cc2000 fffff880`00d11000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 06:03:51 2010 (4CE7C737) fffff880`08970000 fffff880`08994d80 mfeapfk mfeapfk.sys Thu Aug 04 12:42:18 2011 (4E3AE80A) fffff880`01000000 fffff880`01035e00 mfeavfk mfeavfk.sys Thu Aug 04 12:42:44 2011 (4E3AE824) fffff880`058b2000 fffff880`05925380 mfefirek mfefirek.sys Thu Aug 04 12:45:22 2011 (4E3AE8C2) fffff880`0128c000 fffff880`01326600 mfehidk mfehidk.sys Thu Aug 04 12:41:31 2011 (4E3AE7DB) fffff880`03f4d000 fffff880`03f5db80 mfenlfk mfenlfk.sys Thu Aug 04 12:42:02 2011 (4E3AE7FA) fffff880`01afe000 fffff880`01b41380 mfewfpk mfewfpk.sys Thu Aug 04 12:41:46 2011 (4E3AE7EA) fffff880`0424f000 fffff880`0425e000 mouclass mouclass.sys Mon Jul 13 17:19:50 2009 (4A5BC116) fffff880`00fbd000 fffff880`00fd7000 mountmgr mountmgr.sys Sat Nov 20 02:19:21 2010 (4CE79299) fffff880`0281e000 fffff880`02836000 mpsdrv mpsdrv.sys Mon Jul 13 18:08:25 2009 (4A5BCC79) fffff880`02836000 fffff880`02863000 mrxsmb mrxsmb.sys Tue Apr 26 20:40:38 2011 (4DB78226) fffff880`03a4d000 fffff880`03a9b000 mrxsmb10 mrxsmb10.sys Fri Jul 08 20:46:28 2011 (4E17C104) fffff880`03a9b000 fffff880`03abf000 mrxsmb20 mrxsmb20.sys Tue Apr 26 20:39:37 2011 (4DB781E9) fffff880`02fe2000 fffff880`02fed000 Msfs Msfs.SYS Mon Jul 13 17:19:47 2009 (4A5BC113) fffff880`00f34000 fffff880`00f3e000 msisadrv msisadrv.sys Mon Jul 13 17:19:26 2009 (4A5BC0FE) fffff880`01348000 fffff880`013a6000 msrpc msrpc.sys unavailable (00000000) fffff880`03e5d000 fffff880`03e68000 mssmbios mssmbios.sys Mon Jul 13 17:31:10 2009 (4A5BC3BE) fffff880`01bd0000 fffff880`01be2000 mup mup.sys Mon Jul 13 17:23:45 2009 (4A5BC201) fffff880`01692000 fffff880`01785000 ndis ndis.sys Sat Nov 20 02:23:30 2010 (4CE79392) fffff880`03ddd000 fffff880`03de9000 ndistapi ndistapi.sys Mon Jul 13 18:10:00 2009 (4A5BCCD8) fffff880`02901000 fffff880`02914000 ndisuio ndisuio.sys Sat Nov 20 03:50:08 2010 (4CE7A7E0) fffff880`05531000 fffff880`05560000 ndiswan ndiswan.sys Sat Nov 20 03:52:32 2010 (4CE7A870) fffff880`04a5a000 fffff880`04a6f000 NDProxy NDProxy.SYS Sat Nov 20 03:52:20 2010 (4CE7A864) fffff880`03f74000 fffff880`03f83000 netbios netbios.sys Mon Jul 13 18:09:26 2009 (4A5BCCB6) fffff880`0162b000 fffff880`01670000 netbt netbt.sys Sat Nov 20 02:23:18 2010 (4CE79386) fffff880`01785000 fffff880`017e5000 NETIO NETIO.SYS Sat Nov 20 02:23:13 2010 (4CE79381) fffff880`02fed000 fffff880`02ffe000 Npfs Npfs.SYS Mon Jul 13 17:19:48 2009 (4A5BC114) fffff880`03e51000 fffff880`03e5d000 nsiproxy nsiproxy.sys Mon Jul 13 17:21:02 2009 (4A5BC15E) fffff800`03249000 fffff800`03832000 nt ntkrnlmp.exe Wed Jun 22 20:53:23 2011 (4E02AAA3) fffff880`0145a000 fffff880`015fd000 Ntfs Ntfs.sys Thu Mar 10 20:39:39 2011 (4D79997B) fffff880`02f64000 fffff880`02f6d000 Null Null.SYS unavailable (00000000) fffff880`028ae000 fffff880`02901000 nwifi nwifi.sys Mon Jul 13 18:07:23 2009 (4A5BCC3B) fffff880`059a6000 fffff880`059cd060 OA009Ufd OA009Ufd.sys Fri Mar 06 00:33:57 2009 (49B0D1E5) fffff880`0595a000 fffff880`059a6000 OA009Vid OA009Vid.sys Thu Mar 19 23:00:05 2009 (49C322D5) fffff880`03f27000 fffff880`03f4d000 pacer pacer.sys Sat Nov 20 03:52:18 2010 (4CE7A862) fffff880`00f7e000 fffff880`00f93000 partmgr partmgr.sys Sat Nov 20 02:20:00 2010 (4CE792C0) fffff880`00f3e000 fffff880`00f71000 pci pci.sys Sat Nov 20 02:19:11 2010 (4CE7928F) fffff880`0141b000 fffff880`0142c000 pcw pcw.sys Mon Jul 13 17:19:27 2009 (4A5BC0FF) fffff880`03abf000 fffff880`03b65000 peauth peauth.sys Mon Jul 13 19:01:19 2009 (4A5BD8DF) fffff880`013a6000 fffff880`013e3000 portcls portcls.sys Mon Jul 13 18:06:27 2009 (4A5BCC03) fffff880`00d11000 fffff880`00d25000 PSHED PSHED.dll Mon Jul 13 19:32:23 2009 (4A5BE027) fffff880`0133c000 fffff880`01347700 PxHlpa64 PxHlpa64.sys Wed Oct 17 12:25:02 2007 (4716537E) fffff880`0550d000 fffff880`05531000 rasl2tp rasl2tp.sys Sat Nov 20 03:52:34 2010 (4CE7A872) fffff880`05560000 fffff880`0557b000 raspppoe raspppoe.sys Mon Jul 13 18:10:17 2009 (4A5BCCE9) fffff880`0557b000 fffff880`0559c000 raspptp raspptp.sys Sat Nov 20 03:52:31 2010 (4CE7A86F) fffff880`0559c000 fffff880`055b6000 rassstp rassstp.sys Mon Jul 13 18:10:25 2009 (4A5BCCF1) fffff880`03e00000 fffff880`03e51000 rdbss rdbss.sys Sat Nov 20 02:27:51 2010 (4CE79497) fffff880`02fc7000 fffff880`02fd0000 RDPCDD RDPCDD.sys Mon Jul 13 18:16:34 2009 (4A5BCE62) fffff880`02fd0000 fffff880`02fd9000 rdpencdd rdpencdd.sys Mon Jul 13 18:16:34 2009 (4A5BCE62) fffff880`02fd9000 fffff880`02fe2000 rdprefmp rdprefmp.sys Mon Jul 13 18:16:35 2009 (4A5BCE63) fffff880`01b96000 fffff880`01bd0000 rdyboost rdyboost.sys Sat Nov 20 02:43:10 2010 (4CE7982E) fffff880`02914000 fffff880`0292c000 rspndr rspndr.sys Mon Jul 13 18:08:50 2009 (4A5BCC92) fffff880`05926000 fffff880`0593b000 RTSTOR64 RTSTOR64.SYS Mon Feb 23 01:18:57 2009 (49A25BF1) fffff880`03fbc000 fffff880`03fc6000 SASDIFSV64 SASDIFSV64.SYS Mon Feb 08 17:11:52 2010 (4B70A848) fffff880`03fb2000 fffff880`03fbc000 SASKUTIL64 SASKUTIL64.SYS Tue Feb 09 15:27:34 2010 (4B71E156) fffff880`02f74000 fffff880`02f84000 SBREdrv SBREdrv.sys Fri Apr 29 09:51:13 2011 (4DBADE71) fffff880`03b65000 fffff880`03b70000 secdrv secdrv.SYS Wed Sep 13 07:18:38 2006 (4508052E) fffff880`01b8e000 fffff880`01b96000 spldr spldr.sys Mon May 11 10:56:27 2009 (4A0858BB) fffff880`06d22000 fffff880`06dba000 srv srv.sys Thu Apr 28 21:06:06 2011 (4DBA2B1E) fffff880`06c83000 fffff880`06cec000 srv2 srv2.sys Thu Apr 28 21:05:46 2011 (4DBA2B0A) fffff880`03b70000 fffff880`03ba1000 srvnet srvnet.sys Thu Apr 28 21:05:35 2011 (4DBA2AFF) fffff880`04a6f000 fffff880`04aea000 stwrt64 stwrt64.sys Mon Jun 29 11:52:05 2009 (4A48FF45) fffff880`045fa000 fffff880`045fb480 swenum swenum.sys Mon Jul 13 18:00:18 2009 (4A5BCA92) fffff880`018b0000 fffff880`01ab4000 tcpip tcpip.sys Mon Jun 20 21:33:55 2011 (4E001123) fffff880`03ba1000 fffff880`03bb3000 tcpipreg tcpipreg.sys Sat Nov 20 03:51:48 2010 (4CE7A844) fffff880`02e00000 fffff880`02e0d000 TDI TDI.SYS Sat Nov 20 02:22:06 2010 (4CE7933E) fffff880`0188e000 fffff880`018b0000 tdx tdx.sys Sat Nov 20 02:21:54 2010 (4CE79332) fffff880`03f9e000 fffff880`03fb2000 termdd termdd.sys Sat Nov 20 04:03:40 2010 (4CE7AB0C) fffff960`00410000 fffff960`0041a000 TSDDD TSDDD.dll unavailable (00000000) fffff880`03fd7000 fffff880`03ffd000 tunnel tunnel.sys Sat Nov 20 03:51:50 2010 (4CE7A846) fffff880`03de9000 fffff880`03dfb000 umbus umbus.sys Sat Nov 20 03:44:37 2010 (4CE7A695) fffff880`0593d000 fffff880`0595a000 usbccgp usbccgp.sys Thu Mar 24 21:29:14 2011 (4D8C0C0A) fffff880`0593b000 fffff880`0593cf00 USBD USBD.SYS Thu Mar 24 21:28:59 2011 (4D8C0BFB) fffff880`03dcc000 fffff880`03ddd000 usbehci usbehci.sys Thu Mar 24 21:29:04 2011 (4D8C0C00) fffff880`04a00000 fffff880`04a5a000 usbhub usbhub.sys Thu Mar 24 21:29:25 2011 (4D8C0C15) fffff880`03d76000 fffff880`03dcc000 USBPORT USBPORT.SYS Thu Mar 24 21:29:12 2011 (4D8C0C08) fffff880`03d69000 fffff880`03d76000 usbuhci usbuhci.sys Thu Mar 24 21:29:03 2011 (4D8C0BFF) fffff880`00f71000 fffff880`00f7e000 vdrvroot vdrvroot.sys Mon Jul 13 18:01:31 2009 (4A5BCADB) fffff880`02f84000 fffff880`02f92000 vga vga.sys Mon Jul 13 17:38:47 2009 (4A5BC587) fffff880`02f92000 fffff880`02fb7000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 17:38:51 2009 (4A5BC58B) fffff880`00f93000 fffff880`00fa8000 volmgr volmgr.sys Sat Nov 20 02:19:28 2010 (4CE792A0) fffff880`00d83000 fffff880`00ddf000 volmgrx volmgrx.sys Sat Nov 20 02:20:43 2010 (4CE792EB) fffff880`01b42000 fffff880`01b8e000 volsnap volsnap.sys Sat Nov 20 02:20:08 2010 (4CE792C8) fffff880`0452e000 fffff880`0453b000 vwifibus vwifibus.sys Mon Jul 13 18:07:21 2009 (4A5BCC39) fffff880`03f5e000 fffff880`03f74000 vwififlt vwififlt.sys Mon Jul 13 18:07:22 2009 (4A5BCC3A) fffff880`03f83000 fffff880`03f9e000 wanarp wanarp.sys Sat Nov 20 03:52:36 2010 (4CE7A874) fffff880`02fb7000 fffff880`02fc7000 watchdog watchdog.sys Mon Jul 13 17:37:35 2009 (4A5BC53F) fffff880`00e21000 fffff880`00ec5000 Wdf01000 Wdf01000.sys Mon Jul 13 17:22:07 2009 (4A5BC19F) fffff880`00ec5000 fffff880`00ed4000 WDFLDR WDFLDR.SYS Mon Jul 13 17:19:54 2009 (4A5BC11A) fffff880`03f1e000 fffff880`03f27000 wfplwf wfplwf.sys Mon Jul 13 18:09:26 2009 (4A5BCCB6) fffff960`000c0000 fffff960`003d3000 win32k win32k.sys Fri Jun 10 21:06:57 2011 (4DF2DBD1) fffff880`04272000 fffff880`0427b000 wmiacpi wmiacpi.sys Mon Jul 13 17:31:02 2009 (4A5BC3B6) fffff880`00f2b000 fffff880`00f34000 WMILIB WMILIB.SYS Mon Jul 13 17:19:51 2009 (4A5BC117) fffff880`05850000 fffff880`05871000 WudfPf WudfPf.sys Sat Nov 20 03:42:44 2010 (4CE7A624) fffff880`089a3000 fffff880`089d4000 WUDFRd WUDFRd.sys Sat Nov 20 03:43:32 2010 (4CE7A654) fffff880`0453b000 fffff880`045a0000 yk62x64 yk62x64.sys Mon Sep 28 02:19:31 2009 (4AC07193)
Seth
Last edited by seth500; 24 Sep 2011 at 12:02.
can i do this in safe mode? also when i do safe mode mcafee wont turn on is this right?
Right it won't start but if it is causing the issue you could start in safe mode and type msconfig in the start>search bar and hit return go to the services tab and click the box that says hide all microsoft services and then turn off all the mcafee services and lavasoft for that matter. Then reboot into normal mode and it won't be running. I don't think the uninstaller will run in safe mode. The computer will run in normal mode if those components are turned off and if they are causing a conflict try and see. I know it's kind of a pain but bear with me..
ok I clicked the hide all didnt see where to shut of mcafee I believe I got it uninstalled now( I dont see it in my programslist) .i deleted lavasoft I am using a differnt puter to talk to u . I have the MSE installed now and I have to go away for a few Ill let it run and see what I get when I get back in a hour. I have the driver verifier running also..
ps I have spybot and superantispyware still on here If that matters plus i think there is still apple software from my itunes and bonjour when i was looking in add and remove programs i noticed those. be back and hopefully you will be still here THANKS
OK Carol it could be those programs but we need to rule out the virus software first usually I would see if those program were affecting anything cause it would specifically be pointing to them, but you still could very much be right because I can't tell until whatever is corrupting the dump is removed it won't point to the true cause :/
ok this sucks ok so i had everything taken off and did what u said and i got blue screen and i believe windows restored me to another point . i had the mse installed dont see it any wheres now i need to try to load it but i need to be in safe mode for this to work. I was restarted after the last thing he driver verifier and it blue screened. I dont know if it is enabled now or not.
I dont have mse installed even though the exe is there and I did it. wont go in safe mode I guess ill see if it lets me boot normal
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c9
BCP1: 000000000000024C
BCP2: FFFFF88005708088
BCP3: FFFFF980058C4CA0
BCP4: 0000000000000103
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
OH Seth here is the blue screen error
IO manager detected a violation by driver thats being verified faulty driver must be debugged and replaced with working versian..
Tech RTSTOR64.Sys
adress FFFFF8805AA3088 base at FFFFF88005AA20000,datastamp 49a25bf1
I cannot start in normal mode. and i have no virus protection cuz i cant get mse installed
Last edited by carolvk; 24 Sep 2011 at 16:19.