Random BSOD caused by ntoskrnl.exe


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    Random BSOD caused by ntoskrnl.exe


    Hello guys. For some reason I get these random BSODs on this computer. I viewed dmp files in BluescreenView and it showed me that ntoskrnl.exe is causing the crash.
    I have reinstalled windows already (win7x64 ultimate), same thing happens randomly.

    First attachment is dmp files
    Second is the report

    Asus p7p55d
    i7
    8gb ram ocz
    1tb hd
    pny nvidia quatro 1800
    dlink n150 wireless pci adapter


    Could you please look at them and tell me which path should I go about fixing this?
    Thank you.
    Last edited by masterok; 17 Oct 2011 at 09:32. Reason: attachments are missing
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Seems like a hardware problem, test your RAM
    RAM - Test with Memtest86+

    Update the Nvidia drivers
    Drivers - Download NVIDIA Drivers
       Information
    If your still get BSODs run Driver Verifier and upload any dumps which are then created
    Driver Verifier - Enable and Disable

    Note: Your computer may not be functional in Normal Mode if faulting drivers are detected during this phase, you may need to use Safemode with Networking.



    Code:
    nvlddmkm.sys        fffff880`04886000    fffff880`0534e100    0x00ac8100    0x4aebce68    31/10/2009 09:43:04
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002acc8b0, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff8800aa32f90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!MiCaptureProtectionFromProto+1c
    fffff800`02acc8b0 488b01          mov     rax,qword ptr [rcx]
    
    CONTEXT:  fffff8800aa32f90 -- (.cxr 0xfffff8800aa32f90)
    rax=0000000000000011 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffff8800aa33ac8 rsi=fffffa8009b5e5a8 rdi=fffffa800978a660
    rip=fffff80002acc8b0 rsp=fffff8800aa33970 rbp=0000000000000001
     r8=000000000de56000  r9=fffffa8009b5e210 r10=0000000000000000
    r11=0000000000000030 r12=0000000000000011 r13=fffff6800006f2a8
    r14=fffff8800aa33ac0 r15=000000000de55000
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    nt!MiCaptureProtectionFromProto+0x1c:
    fffff800`02acc8b0 488b01          mov     rax,qword ptr [rcx] ds:002b:00000000`00000000=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  firefox.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002acc8b0
    
    STACK_TEXT:  
    fffff880`0aa33970 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiCaptureProtectionFromProto+0x1c
    
    
    FOLLOWUP_IP: 
    nt!MiCaptureProtectionFromProto+1c
    fffff800`02acc8b0 488b01          mov     rax,qword ptr [rcx]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!MiCaptureProtectionFromProto+1c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    STACK_COMMAND:  .cxr 0xfffff8800aa32f90 ; kb
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiCaptureProtectionFromProto+1c
    
    BUCKET_ID:  X64_0x3B_nt!MiCaptureProtectionFromProto+1c
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for your reply. I ran a ram test and found that 1 of my RAM sticks is faulty. I took it out, and everything seems fine now. System is stable for 2 days now.

    Thanks for your help. I will keep posted if anything changes.
      My Computer


 

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