New
#1
BSOD Please help
I am getting multiple BSOD a day. The only real change i can think of is that NIS2012 was installed. i have attached a crash dump, can someone please take a look and let me know if NIS2012 is causing system crashes.
BSOD Please help
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New #2
At least 8 different apparent causes but I suspect Norton. I would remove and replace with Microsoft Security essentials
http://us.norton.com/support/kb/web_...080710133834EN
Virus, Spyware & Malware Protection | Microsoft Security Essentials
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New #3
What other things did you find? I have NIS2012 running just fine on 4 other computers. If NIS2012 is indeed causing my BSOD do you know why if would affect this PC and not the other 4?
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New #4
Remember that troubleshooting a system is a process of elimination in most circumstances ... Create a system restore point, then uninstall NIS to see if this clears up your problem ... if you continue to get BSOD crashes, upload the new .dmp files for further analysis ...
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New #5
Not two computers are 100% alike, so it's hard to tell why something apparently works fine here while it crashes there.
You could always re-install Norton if it's proven not to be the culprit.
Ken's suggestion wasn't just a wild guess! This crash actually blames one of Norton's DLLs:
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\David\Desktop\Windows_NT6_BSOD_jcgriff2\101711-7690-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`03452000 PsLoadedModuleList = 0xfffff800`03697670 Debug session time: Mon Oct 17 11:22:14.362 2011 (GMT-4) System Uptime: 1 days 0:08:23.190 Loading Kernel Symbols ............................................................... ................................................................ ...................................................... Loading User Symbols Loading unloaded module list .......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff88007e8112b, fffff88008ad0740, 0} Probably caused by : SRTSP64.SYS ( SRTSP64+8112b ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff88007e8112b, Address of the exception record for the exception that caused the bugcheck Arg3: fffff88008ad0740, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: SRTSP64+8112b fffff880`07e8112b 488910 mov qword ptr [rax],rdx CONTEXT: fffff88008ad0740 -- (.cxr 0xfffff88008ad0740) rax=0000000000000000 rbx=fffffa800f7333c0 rcx=fffffa800fd5d1f0 rdx=fffffa800f7333c0 rsi=0000000000000000 rdi=0000000000012d2c rip=fffff88007e8112b rsp=fffff88008ad1120 rbp=0000000000000000 r8=0000000000000000 r9=0000000000012d7c r10=fffff88007e32dd0 r11=0000000000000011 r12=0000000000000001 r13=fffff88007eb30f0 r14=fffff88007eb3120 r15=0000000000012d2c iopl=0 nv up ei pl nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210206 SRTSP64+0x8112b: fffff880`07e8112b 488910 mov qword ptr [rax],rdx ds:002b:00000000`00000000=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: iexplore.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88007e8112b STACK_TEXT: fffff880`08ad1120 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : SRTSP64+0x8112b FOLLOWUP_IP: SRTSP64+8112b fffff880`07e8112b 488910 mov qword ptr [rax],rdx SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: SRTSP64+8112b FOLLOWUP_NAME: MachineOwner MODULE_NAME: SRTSP64 IMAGE_NAME: SRTSP64.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4e385e42 STACK_COMMAND: .cxr 0xfffff88008ad0740 ; kb FAILURE_BUCKET_ID: X64_0x3B_SRTSP64+8112b BUCKET_ID: X64_0x3B_SRTSP64+8112b Followup: MachineOwner --------- 2: kd> lmntsm start end module name fffff880`07b10000 fffff880`07b3d000 000 000.fcl Thu Nov 18 19:53:28 2010 (4CE5CA88) fffff880`00f6e000 fffff880`00fc5000 ACPI ACPI.sys Sat Nov 20 04:19:16 2010 (4CE79294) fffff880`04a06000 fffff880`04a8f000 afd afd.sys Sun Apr 24 22:33:58 2011 (4DB4DD96) fffff880`05400000 fffff880`05416000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`06a86000 fffff880`06a92f00 Alpham164 Alpham164.sys Mon Jul 23 03:57:03 2007 (46A45F4F) fffff880`06a93000 fffff880`06a98500 Alpham264 Alpham264.sys Tue Mar 20 05:51:03 2007 (45FFAE87) fffff880`015d9000 fffff880`015e4000 amdxata amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA) fffff880`05396000 fffff880`0539c000 AsIO AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE) fffff880`06a00000 fffff880`06a23000 asmthub3 asmthub3.sys Wed Feb 23 21:25:56 2011 (4D65C1B4) fffff880`0f600000 fffff880`0f662000 asmtxhci asmtxhci.sys Wed Feb 23 21:25:47 2011 (4D65C1AB) fffff880`0538f000 fffff880`05396000 AsUpIO AsUpIO.sys Mon Aug 02 22:47:59 2010 (4C57835F) fffff880`07ede000 fffff880`07ee9000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`015d0000 fffff880`015d9000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`01200000 fffff880`0122a000 ataport ataport.SYS Sat Nov 20 04:19:15 2010 (4CE79293) fffff880`04233000 fffff880`0423a000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`05271000 fffff880`0538f000 BHDrvx64 BHDrvx64.sys Thu Sep 22 00:37:28 2011 (4E7ABB88) fffff880`0516f000 fffff880`05180000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`073a9000 fffff880`073c7000 bowser bowser.sys Tue Feb 22 23:55:04 2011 (4D649328) fffff880`01c3e000 fffff880`01c6c000 ccSetx64 ccSetx64.sys Mon Aug 08 17:47:34 2011 (4E405976) fffff960`007c0000 fffff960`007e7000 cdd cdd.dll Sat Nov 20 07:55:34 2010 (4CE7C546) fffff880`04200000 fffff880`0422a000 cdrom cdrom.sys Sat Nov 20 04:19:20 2010 (4CE79298) fffff880`00e9f000 fffff880`00f5f000 CI CI.dll Sat Nov 20 08:12:36 2010 (4CE7C944) fffff880`01c00000 fffff880`01c30000 CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B) fffff880`00cfb000 fffff880`00d59000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`01000000 fffff880`01072000 cng cng.sys Sat Nov 20 05:08:45 2010 (4CE79E2D) fffff880`0f678000 fffff880`0f688000 CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED) fffff880`06dde000 fffff880`06dec000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`050ce000 fffff880`05151000 csc csc.sys Sat Nov 20 04:27:12 2010 (4CE79470) fffff880`05151000 fffff880`0516f000 dfsc dfsc.sys Sat Nov 20 04:26:31 2010 (4CE79447) fffff880`050bf000 fffff880`050ce000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`01fe0000 fffff880`01ff6000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`04e3d000 fffff880`04e5f000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`06dec000 fffff880`06dff000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`0423a000 fffff880`045d4000 dump_iaStor dump_iaStor.sys Tue May 10 20:45:34 2011 (4DC9DC2E) fffff880`06dd2000 fffff880`06dde000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`054bd000 fffff880`055b1000 dxgkrnl dxgkrnl.sys Sat Nov 20 04:50:50 2010 (4CE799FA) fffff880`055b1000 fffff880`055f7000 dxgmms1 dxgmms1.sys Sat Nov 20 04:49:53 2010 (4CE799C1) fffff880`10325000 fffff880`1037b000 e1c62x64 e1c62x64.sys Thu Jun 23 13:39:42 2011 (4E037A5E) fffff880`0c2dd000 fffff880`0c356000 eeCtrl64 eeCtrl64.sys Thu Jul 07 21:45:01 2011 (4E16611D) fffff880`0c39c000 fffff880`0c3bc000 ENG64 ENG64.SYS Fri Jul 29 09:17:51 2011 (4E32B2FF) fffff880`0c356000 fffff880`0c37c000 EraserUtilDrv11113 EraserUtilDrv11113.sys Thu Jul 07 21:45:01 2011 (4E16611D) fffff880`0b401000 fffff880`0b5f9000 EX64 EX64.SYS Fri Jul 29 09:15:11 2011 (4E32B25F) fffff880`015e4000 fffff880`015f8000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`01103000 fffff880`0114f000 fltmgr fltmgr.sys Sat Nov 20 04:19:24 2010 (4CE7929C) fffff880`019e5000 fffff880`019ef000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`01fa6000 fffff880`01fe0000 fvevol fvevol.sys Sat Nov 20 04:24:06 2010 (4CE793B6) fffff880`01ea3000 fffff880`01eed000 fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321) fffff800`03409000 fffff800`03452000 hal hal.dll Sat Nov 20 08:00:25 2010 (4CE7C669) fffff880`10301000 fffff880`10325000 HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E) fffff880`067bf000 fffff880`067d0000 HECIx64 HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7) fffff880`103d1000 fffff880`103ea000 HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665) fffff880`103ea000 fffff880`103f2080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`06a4e000 fffff880`06a5c000 hidusb hidusb.sys Sat Nov 20 05:43:49 2010 (4CE7A665) fffff880`072e0000 fffff880`073a9000 HTTP HTTP.sys Sat Nov 20 04:24:30 2010 (4CE793CE) fffff880`01f9d000 fffff880`01fa6000 hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E) fffff880`01236000 fffff880`015d0000 iaStor iaStor.sys Tue May 10 20:45:34 2011 (4DC9DC2E) fffff880`067e1000 fffff880`067ed000 ICCWDT ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981) fffff880`05042000 fffff880`050bf000 IDSvia64 IDSvia64.sys Wed Jul 20 09:19:46 2011 (4E26D5F2) fffff880`05c02000 fffff880`067be9a0 igdkmd64 igdkmd64.sys Wed Aug 31 15:53:13 2011 (4E5E9129) fffff880`06d71000 fffff880`06dc4000 IntcDAud IntcDAud.sys Fri Oct 15 04:28:17 2010 (4CB810A1) fffff880`0f662000 fffff880`0f678000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`01c6c000 fffff880`01c9d000 Ironx64 Ironx64.SYS Fri Jul 22 21:24:42 2011 (4E2A22DA) fffff880`00fd8000 fffff880`00ff9000 jraid jraid.sys Tue Aug 10 05:28:44 2010 (4C611BCC) fffff880`053f1000 fffff880`05400000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`06dc4000 fffff880`06dd2000 kbdhid kbdhid.sys Sat Nov 20 05:33:25 2010 (4CE7A3F5) fffff800`00bba000 fffff800`00bc4000 kdcom kdcom.dll Sat Feb 05 11:52:49 2011 (4D4D8061) fffff880`0520f000 fffff880`05252000 ks ks.sys Sat Nov 20 05:33:23 2010 (4CE7A3F3) fffff880`019b9000 fffff880`019d4000 ksecdd ksecdd.sys Sat Nov 20 04:21:15 2010 (4CE7930B) fffff880`01b65000 fffff880`01b90000 ksecpkg ksecpkg.sys Sat Nov 20 05:10:34 2010 (4CE79E9A) fffff880`0502d000 fffff880`05032200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`06a5c000 fffff880`06a72000 LHidFilt LHidFilt.Sys Sat Apr 30 07:51:39 2011 (4DBBF7CB) fffff880`06aa2000 fffff880`06ab7000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`06a72000 fffff880`06a86000 LMouFilt LMouFilt.Sys Sat Apr 30 07:51:45 2011 (4DBBF7D1) fffff880`04bac000 fffff880`04bcf000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`00c98000 fffff880`00ce7000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737) fffff880`06a23000 fffff880`06a31000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`05200000 fffff880`0520f000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`05264000 fffff880`05271000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00e81000 fffff880`00e9b000 mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299) fffff880`073c7000 fffff880`073df000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`07200000 fffff880`0722d000 mrxsmb mrxsmb.sys Tue Apr 26 22:40:38 2011 (4DB78226) fffff880`0722d000 fffff880`0727b000 mrxsmb10 mrxsmb10.sys Fri Jul 08 22:46:28 2011 (4E17C104) fffff880`0727b000 fffff880`0729f000 mrxsmb20 mrxsmb20.sys Tue Apr 26 22:39:37 2011 (4DB781E9) fffff880`0122a000 fffff880`01235000 msahci msahci.sys Sat Nov 20 05:33:58 2010 (4CE7A416) fffff880`01bd7000 fffff880`01be2000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00fce000 fffff880`00fd8000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`01748000 fffff880`017a6000 msrpc msrpc.sys Sat Nov 20 04:21:56 2010 (4CE79334) fffff880`04f79000 fffff880`04f84000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`01f8b000 fffff880`01f9d000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`01a12000 fffff880`01b05000 ndis ndis.sys Sat Nov 20 04:23:30 2010 (4CE79392) fffff880`103f3000 fffff880`103ff000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`0543a000 fffff880`05469000 ndiswan ndiswan.sys Sat Nov 20 05:52:32 2010 (4CE7A870) fffff880`051e8000 fffff880`051fd000 NDProxy NDProxy.SYS Sat Nov 20 05:52:20 2010 (4CE7A864) fffff880`04b17000 fffff880`04b26000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`04a8f000 fffff880`04ad4000 netbt netbt.sys Sat Nov 20 04:23:18 2010 (4CE79386) fffff880`01b05000 fffff880`01b65000 NETIO NETIO.SYS Sat Nov 20 04:23:13 2010 (4CE79381) fffff880`01be2000 fffff880`01bf3000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`04f6d000 fffff880`04f79000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`03452000 fffff800`03a3b000 nt ntkrnlmp.exe Wed Jun 22 22:53:23 2011 (4E02AAA3) fffff880`01816000 fffff880`019b9000 Ntfs Ntfs.sys Thu Mar 10 22:39:39 2011 (4D79997B) fffff880`0729f000 fffff880`072c2000 ntk_PowerDVD_64 ntk_PowerDVD_64.sys Tue Aug 03 05:04:12 2010 (4C57DB8C) fffff880`0422a000 fffff880`04233000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`05000000 fffff880`0502d000 nvhda64v nvhda64v.sys Thu Jul 07 12:21:14 2011 (4E15DCFA) fffff880`0f68d000 fffff880`10301000 nvlddmkm nvlddmkm.sys Thu Sep 22 13:36:04 2011 (4E7B7204) fffff880`04add000 fffff880`04b03000 pacer pacer.sys Sat Nov 20 05:52:18 2010 (4CE7A862) fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Sat Nov 20 04:20:00 2010 (4CE792C0) fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 04:19:11 2010 (4CE7928F) fffff880`00e6a000 fffff880`00e71000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115) fffff880`00e71000 fffff880`00e81000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`019d4000 fffff880`019e5000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`07a1c000 fffff880`07ac2000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`04e00000 fffff880`04e3d000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00ce7000 fffff880`00cfb000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`0173c000 fffff880`01747d00 PxHlpa64 PxHlpa64.sys Wed Mar 12 21:58:17 2008 (47D88A39) fffff880`05416000 fffff880`0543a000 rasl2tp rasl2tp.sys Sat Nov 20 05:52:34 2010 (4CE7A872) fffff880`05469000 fffff880`05484000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`05484000 fffff880`054a5000 raspptp raspptp.sys Sat Nov 20 05:52:31 2010 (4CE7A86F) fffff880`053d7000 fffff880`053f1000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`04f1c000 fffff880`04f6d000 rdbss rdbss.sys Sat Nov 20 04:27:51 2010 (4CE79497) fffff880`054b0000 fffff880`054bb000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`01ff6000 fffff880`01fff000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`01bc5000 fffff880`01bce000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`01bce000 fffff880`01bd7000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`01f51000 fffff880`01f8b000 rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E) fffff880`04bcf000 fffff880`04be7000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`06ab9000 fffff880`06d70400 RTKVHD64 RTKVHD64.sys Tue May 03 04:27:51 2011 (4DBFBC87) fffff880`054a5000 fffff880`054af980 SaiBus SaiBus.sys Wed May 18 07:14:07 2011 (4DD3A9FF) fffff880`0f688000 fffff880`0f68bf00 SaiMini SaiMini.sys Wed May 18 07:14:07 2011 (4DD3A9FF) fffff880`00c5c000 fffff880`00c8b000 SCSIPORT SCSIPORT.SYS Sat Nov 20 05:34:01 2010 (4CE7A419) fffff880`07ac2000 fffff880`07acd000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`01f49000 fffff880`01f51000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`07e00000 fffff880`07ebe000 SRTSP64 SRTSP64.SYS Tue Aug 02 16:29:54 2011 (4E385E42) fffff880`04f07000 fffff880`04f1c000 SRTSPX64 SRTSPX64.SYS Tue Aug 02 16:30:01 2011 (4E385E49) fffff880`07ef2000 fffff880`07f8a000 srv srv.sys Thu Apr 28 23:06:06 2011 (4DBA2B1E) fffff880`07b3d000 fffff880`07ba6000 srv2 srv2.sys Thu Apr 28 23:05:46 2011 (4DBA2B0A) fffff880`07acd000 fffff880`07afe000 srvnet srvnet.sys Thu Apr 28 23:05:35 2011 (4DBA2AFF) fffff880`067f9000 fffff880`067fa480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`0114f000 fffff880`011c0000 SYMDS64 SYMDS64.SYS Mon May 16 18:15:03 2011 (4DD1A1E7) fffff880`0162e000 fffff880`0173c000 SYMEFA64 SYMEFA64.SYS Thu Jul 21 20:22:02 2011 (4E28C2AA) fffff880`04ed0000 fffff880`04f07000 SYMEVENT64x86 SYMEVENT64x86.SYS Wed May 04 23:16:30 2011 (4DC2168E) fffff880`04e65000 fffff880`04ed0000 SYMNETS SYMNETS.SYS Wed Jul 20 22:24:22 2011 (4E278DD6) fffff880`01c9f000 fffff880`01ea3000 tcpip tcpip.sys Mon Jun 20 23:33:55 2011 (4E001123) fffff880`07afe000 fffff880`07b10000 tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844) fffff880`01bf3000 fffff880`01c00000 TDI TDI.SYS Sat Nov 20 04:22:06 2010 (4CE7933E) fffff880`017a6000 fffff880`017c8000 tdx tdx.sys Sat Nov 20 04:21:54 2010 (4CE79332) fffff880`04b98000 fffff880`04bac000 termdd termdd.sys Sat Nov 20 06:03:40 2010 (4CE7AB0C) fffff960`004e0000 fffff960`004ea000 TSDDD TSDDD.dll unavailable (00000000) fffff880`0539c000 fffff880`053c2000 tunnel tunnel.sys Sat Nov 20 05:51:50 2010 (4CE7A846) fffff880`05252000 fffff880`05264000 umbus umbus.sys Sat Nov 20 05:44:37 2010 (4CE7A695) fffff880`06a31000 fffff880`06a4e000 usbccgp usbccgp.sys Thu Mar 24 23:29:14 2011 (4D8C0C0A) fffff880`067fb000 fffff880`067fcf00 USBD USBD.SYS Thu Mar 24 23:28:59 2011 (4D8C0BFB) fffff880`067d0000 fffff880`067e1000 usbehci usbehci.sys Thu Mar 24 23:29:04 2011 (4D8C0C00) fffff880`04f84000 fffff880`04fde000 usbhub usbhub.sys Thu Mar 24 23:29:25 2011 (4D8C0C15) fffff880`1037b000 fffff880`103d1000 USBPORT USBPORT.SYS Thu Mar 24 23:29:12 2011 (4D8C0C08) fffff880`0519d000 fffff880`051ac000 usbrpm usbrpm.sys Sat Nov 20 06:37:19 2010 (4CE7B2EF) fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`045eb000 fffff880`045f9000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`01b90000 fffff880`01bb5000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`053c2000 fffff880`053d7000 VirtuWDDM VirtuWDDM.sys Mon Aug 08 05:42:14 2011 (4E3FAF76) fffff880`010b3000 fffff880`010ef000 vmbus vmbus.sys Sat Nov 20 04:57:29 2010 (4CE79B89) fffff880`01eed000 fffff880`01efd000 vmstorfl vmstorfl.sys Sat Nov 20 04:57:30 2010 (4CE79B8A) fffff880`00e55000 fffff880`00e6a000 volmgr volmgr.sys Sat Nov 20 04:19:28 2010 (4CE792A0) fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 04:20:43 2010 (4CE792EB) fffff880`01efd000 fffff880`01f49000 volsnap volsnap.sys Thu Feb 24 22:38:18 2011 (4D67242A) fffff880`051ac000 fffff880`051e8000 vpchbus vpchbus.sys Sat Nov 20 06:35:38 2010 (4CE7B28A) fffff880`04b03000 fffff880`04b17000 vpcnfltr vpcnfltr.sys Sat Nov 20 06:35:20 2010 (4CE7B278) fffff880`05180000 fffff880`0519d000 vpcusb vpcusb.sys Sat Nov 20 06:35:31 2010 (4CE7B283) fffff880`04b41000 fffff880`04b97600 vpcvmm vpcvmm.sys Sat Nov 20 06:35:48 2010 (4CE7B294) fffff880`055f7000 fffff880`055ff000 wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401) fffff880`067f6000 fffff880`067f8a00 wacomvhid wacomvhid.sys Mon Sep 21 19:29:14 2009 (4AB80C4A) fffff880`04b26000 fffff880`04b41000 wanarp wanarp.sys Sat Nov 20 05:52:36 2010 (4CE7A874) fffff880`01bb5000 fffff880`01bc5000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00d59000 fffff880`00dfd000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00f5f000 fffff880`00f6e000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`04ad4000 fffff880`04add000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`000b0000 fffff960`003c3000 win32k win32k.sys Mon Sep 05 23:02:50 2011 (4E658D5A) fffff880`010ef000 fffff880`01103000 winhv winhv.sys Sat Nov 20 04:20:02 2010 (4CE792C2) fffff880`067ed000 fffff880`067f6000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`00fc5000 fffff880`00fce000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`07ba6000 fffff880`07bb1000 WSDPrint WSDPrint.sys Mon Jul 13 20:39:20 2009 (4A5BD3B8) fffff880`07bb1000 fffff880`07bbd000 WSDScan WSDScan.sys Mon Jul 13 20:35:37 2009 (4A5BD2D9) fffff880`04fde000 fffff880`04fff000 WudfPf WudfPf.sys Sat Nov 20 05:42:44 2010 (4CE7A624) Unloaded modules: fffff880`0c200000 fffff880`0c271000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0c37c000 fffff880`0c39c000 ENG64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0b403000 fffff880`0b5fb000 EX64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`06a99000 fffff880`06aa2000 wacmoumonito Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`07ebe000 fffff880`07ede000 ENG64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0b401000 fffff880`0b5f9000 EX64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`07f8a000 fffff880`07ffb000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01c30000 fffff880`01c3e000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0423e000 fffff880`045d8000 dump_iaStor. Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`045d8000 fffff880`045eb000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000
Other crashes point towards a corrupted memory so you should test the RAM following these procedures:
RAM - Test with Memtest86+
On a different note:There are at least three XP drivers on your system that predate Windows 7, see if you can update them:
HereCode:Alpham164.sys Mon Jul 23 03:57:03 2007
Code:Alpham264.sys Tue Mar 20 05:51:03 2007
HereCode:wacommousefilter.sys Fri Feb 16 13:12:17 2007
.
-DG
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New #6
It is a memory issue, (called an exception) which can be caused by bad ram, or a bad driver as well
You can ascertain which by running these two tests.
1-Memtest.
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool
*Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.
Test the sticks individually, and if you find a good one, test it in all slots.
RAM - Test with Memtest86+
2-Driver verifier
Driver Verifier - Enable and DisableI'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).
In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
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