BSOD Waking up from sleep SYSTEM_SERVICE_EXCEPTION


  1. brammers56
    Posts : 3
    Windows 7 Ultimate x64
       New #1

    BSOD Waking up from sleep SYSTEM_SERVICE_EXCEPTION


    Hi there, I would appreciate it if somebody looked into this for me, it's driving me crazy. After trial and error I know it is caused by my Mbox Mini external sound card. I have tried reinstalling the drivers, but I still get a BSOD waking my machine up from sleep. It can be temperamental, and used to only happen when unplugging devices after waking from sleep. The latest error is below, but I have noticed the BCCode is usually 3B. If somebody could look at the attached mini dump files and give me info to what is causing the crashes I'd be grateful.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFA8052484C7D
    BCP2: 0000000000000000
    BCP3: FFFFF8800FF59A05
    BCP4: 0000000000000005
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
      My Computer
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  3. JaidynM
    Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       New #2

    Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
    RAM - Test with Memtest86+

    Enable Driver Verifier. Enabling this should hopefully crash your system and then point to the faulty driver that is causing problems. However before you do, it is advised that you create a system restore point and backup first.
    Driver Verifier - Enable and Disable

    Make sure all Windows updates are installed including the latest Service Pack.
      My Computer
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  4. brammers56
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    thank you I will run the memory tests, although there are no issues whatsoever when the MBOX isn't plugged in. do you know what the culprit is from the minidumps? I have no knowledge on reading these files, and don't have the debugging programme
      My Computer
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  6. brammers56
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    nobody?
      My Computer
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  7. JaidynM
    Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       New #5

    What I posted above is relevant to what was found in the dumps. Do the test and enable verifier and we'll go from there.

    Could you also post your system specs?
    System Info - See Your System Specs
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