New
#1
BSOD when computer sleeps
Hello,
My computer has been randomly crashing after it goes to sleep. After trying to find answers by searching, it seems like it may have to do with a driver, but I can't understand the dmp files. I also cannot open the xml file.
Attached is the message I get when I start the computer again. I tried to attach the dmp and xml files, but it says I do not have permission when I click "open" to upload them.
I am running win7 x64.
Thanks so much for your help!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005A5A060
BCP3: FFFFF8000403D518
BCP4: FFFFFA8003A1EAB0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\052012-23134-01.dmp
C:\Users\Frank\AppData\Local\Temp\WER-44195-0.sysdata.xml
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