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BSOD when trying to uninstall Kaspersky AV 2011
Hello.
We bought the 2012 Kaspersky Internet Security Program. The instructions told us to uninstall any older version of Kaspersky. We did have the KAV2011, so I went through the uninstall process. After rebooting, the system would hang and give me the BSOD, right before I could choose which user was on the computer. BSOD mentioned "Driver IRQL Less Or Not Equal". I rebooted in Safe Mode, and did a system restore.
I looked around online and found a lot of people have this issue, but everyone seems to have a different way to fix it. I have tried Defragging first, then unistalling. BSOD. I tried using the Kaspersky uninstaller tool they have on their website. BSOD. I tried updating everything on my computer, then uninstalling. BSOD.
I am stumped. I am hoping someone here can help me out. I have attached the BSOD Dump and System File Collection zipped info, as instructed in another thread. Thanks in advance for any help you can provide.
Joe