Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random ntoskrnl.exe BSODs if I am not currently at the computer

09 Sep 2012   #1
Fadakar

Windows 7 Home Premium x64
 
 
Random ntoskrnl.exe BSODs if I am not currently at the computer

So over the past 3 days my computer has blue screened about 5 times, yet I'm never there to witness it, it always crashes if I leave it alone for 10 minutes to go get food or finish up something around the house. Last time it crashed I decided I'd stop using my computer and watch it to see what may have caused it, and what I noticed was that all of my PC's services started crashing one by one until the BSOD, sometimes the audio service will crash will I'm currently using the PC.

I used WhoCrashed which says the error is CRITICAL OBJECT TERMINATION, bugcheck 0xF4 (0x3, 0xFFFFFA800B4E0B30, 0xFFFFFA800B4E0E10, 0xFFFFF80002F77720)

It's not hardware related, just drivers. I recently got a new HDD so I formatted and did everything exactly how I used to, I honestly have no idea which driver could be at fault.

My diagnostic files are located here.

If you guys need any more information I'll be here. :P

EDIT: I forgot to add, I don't know if this is related, but if I attempt launching services.msc, my entire computer hangs until it crashes 10 minutes later.


My System SpecsSystem Spec
.
09 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard!

Three of your dumps show this:
Code:
  .....
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
   
  Use !analyze -v to get detailed debugging information.
   
  BugCheck F4, {3, fffffa800b4e49e0, fffffa800b4e4cc0, fffff80002f75720}
   
  Probably caused by : csrss.exe
   
  Followup: MachineOwner
  ---------
We may start with SFC /SCANNOW Command - System File Checker here.



But one dump shows this.

Code:
  
......
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
   
  Use !analyze -v to get detailed debugging information.
   
  BugCheck C000021A, {fffff8a00fdcb320, ffffffffc0000006, 77804e8f, d2da50}
   
  Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )
   
  Followup: MachineOwner
  ---------
   
  3: kd> !analyze -v
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
   
  WINLOGON_FATAL_ERROR (c000021a)
  The Winlogon process terminated unexpectedly.
  Arguments:
  Arg1: fffff8a00fdcb320, String that identifies the problem.
  Arg2: ffffffffc0000006, Error Code.
  Arg3: 0000000077804e8f
  Arg4: 0000000000d2da50
   
  Debugging Details:
  ------------------
   
   
  ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error}  The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x).  The system has been shut down.
   
  EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error}  The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x).  The system has been shut down.
   
  EXCEPTION_PARAMETER1:  fffff8a00fdcb320
   
  EXCEPTION_PARAMETER2:  ffffffffc0000006
   
  EXCEPTION_PARAMETER3:  0000000077804e8f
   
  EXCEPTION_PARAMETER4: d2da50
   
  ADDITIONAL_DEBUG_TEXT:  Windows SubSystem
   
  BUGCHECK_STR:  0xc000021a_csrss.exe_c0000006
   
  CUSTOMER_CRASH_COUNT:  1
   
  DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
   
  PROCESS_NAME:  csrss.exe
   
  CURRENT_IRQL:  0
   
  LAST_CONTROL_TRANSFER:  from fffff8000312ad6e to fffff80002cce040
Usual causes of BugCheck C000021A: User-mode device driver, system service, or third-party application, Mismatched system files.

First let us see the user mode device drivers.
Audio:
AMD High Definition Audio Device : needs to be updated
Bluetooth Audio Device (Manufacturer: Atheros Communications) needs to be updated
Display: ATI Radeon HD 5800 Series : seems to be up to date
Network:
Intel(R) 82579V Gigabit Network Connection : needs to be updated
Bluetooth Device (Personal Area Network) Adapter Type Ethernet 802.3 : must be updated.

Within your system services, dont allow the Bluetooth and the Catalyst Control Center to run.

Among the third program, I am not seeing anything that bad other than Catalyst Control Center and Asus AI Suite II. Better you remove these.

Another thing: Enabling Driver Verifier sometimes are very helpful. You may take a chance, too!
Driver Verifier - Enable and Disable

Post back with results.
My System SpecsSystem Spec
Reply

 Random ntoskrnl.exe BSODs if I am not currently at the computer




Thread Tools





Similar help and support threads
Thread Forum
Win 7 x64, Random BSODs, ntoskrnl.exe mostly
Hey For a few days ive been getting blue screens pretty much everytime i start to play something or watch movies. Ive had this problem before but then it just suddently pretty much fixed itself. Doesnt usually happen while just browsing internet. Would appreciate if someone could check the logs,
BSOD Help and Support
Random different BSODs, ntoskrnl.exe
My friend has a Desktop PC that has some random BSODs and I decide to help him. Started on January and getting worse last month. After the forth BSOD I tried to find out the problem but it seems the problem not really exact. (Run WinDbg, got different results) Then I reinstalled motherboard,...
BSOD Help and Support
Random BSODs. Seems to be ntoskrnl.exe+7e569.
My grandmother has bought a HP p2-1113w with windows 7 home premium x64. It's only a few months old and has crashed 8+ times with the same error, IRQL_NOT_LESS_OR_EQUAL indicating ntoskrnl.exe+7e569 I'm using the computer to teach my grandmother how to use the internet, make word documents, etc....
BSOD Help and Support
Random BSODs caused by ntoskrnl.
I have been receiving random BSODs for a while now. WhoCrashed has given multiple causes including possibly my audio card driver. However i have tried changing this many time to different versions to no avail. I have 4 BSOD logs from recently and i was wondering if you could look at them and...
BSOD Help and Support
Random BSODs ntoskrnl.exe+26ee0 & ntoskrnl.exe+5063dc
I'm working on my parents computer and they are randomly receiving BSODs. They tell me they usually receive them when browsing the internet and running several other programs at once. They are using a Dell Studio XPS 7100 running Windows Home Premium. My guess is that the issue is driver...
BSOD Help and Support
Random BSODs ntoskrnl.exe
Thanks for reading and trying to help me solve this issue! I've had this problem since I first built this machine about 2 years ago, been getting random BSODs as the title suggests. Sometimes I can go a week without any errors, then I'll get one each day for 3 days in a row. About 2 months ago...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App