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First crash with Windows 7 - what happened?
To whom this may be of interest - and might provide an explanation:
Having recently acquired a new desktop PC equipped with Windows 7, I thought everything went hunky dory - until I was confronted tonight with an unexpected crash. It involved a sudden restart of the machine, in fact a complete reboot. Attached you will find the several logs, files and dumps produced at the time of the crash and reboot, some which were sent to Microsoft - automatically on the demand, as it were, of the OS (these are in a zip file together with a screen shot of the Send to MS dialog+translation of the latter). Only file that is missing is Memory.dmp - too large to upload.
Since I was away for a moment from the machine (nothing special was going on like a download or whatever, it just stood there, waiting for my return) when the incident occurred, I don't know whether this was a genuine BSOD incident or not. Moreover, I never experienced a BSOD restarting the computer all by itself but some of the dumps/logs look suspiciously like belonging to such an occurrence. Therefore, I am also including the report of your own diagnostic utility (which also duplicates some files I gathered myself).
Actually, a few days after the purchase of the PS, as I was busy transferring files and reinstall programs on that brand new machine, there was a sudden, unexpected restart, right in the middle of an operation (writing a short text in Word, certainly nothing that could warrant such a reaction).
Second, after starting the machine tonight, something very strange did happen. On the Quick launch part on the taskbar below the screen, the hidden icons (the vertical part containing those hidden icons that appears when you click on the small arrows, which precede the left-hand icons tray part of the taskbar) could not be called up - as if that part was stuck. It's only after a full restart that things appeared to have returned to normal.
Now, this occurrence seems unlikely to have anything to do with the crash, but I mention it to all intents: one never knows.
Since it's also most unlikely that Microsoft will ever send me an explanation (do they ever provide any explanation for whatever?), I'm asking this forum:
- Does anyone out there have an explanation about what could have occurred?
- What should I do to try to avoid such incidents in future?
- Does anyone need more information - beside the Specs and an HiJackThis log I provide in addition to the other attachments with this first thread?
Thanks beforehand,
haku7