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Windows 7: Samsung ultrabook crashes when goes into sleep mode (lid close)

09 Dec 2012   #11
serengeti

Win 7 64 bit
 
 

Hi

I still have the evil problem of my laptop dying when asleep. Sometimes the "kill" happens a few seconds after it entered sleep other times it lasts much longer.

I tried to send it in, but so far I was not able to convince anybody to replace it.
What tool could I use to show that the SSd is damaged? The windows tests do not indicate anything.


My System SpecsSystem Spec
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10 Dec 2012   #12
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

So you could not even convince Samsung to repair/replace it? I think you should be more aggressive. If it's a new system and it's under warranty, they are under obligation. If need be, report to the BBB.
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 Samsung ultrabook crashes when goes into sleep mode (lid close)




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