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Windows 7: Random BSOD - Lenovo V570 laptop - power mgmt driver

20 Oct 2012   #1
dea0002

Windows 7 Home Premium 64 bit
 
 
Random BSOD - Lenovo V570 laptop - power mgmt driver

Good morning, SF and BSOD teams:

I've been suffering from random BSODs on my Lenovo V570 laptop running Win 7 Home Premium 64-bit on numerous occasions. This issue currently springs up at seemingly-random times, although there might be some correlation with me trying music-related activities (e.g. opening WinAmp, Google Play Music, etc.). The on-screen BSOD information consistently mentions power management driver, hence the reference in this post's title.

Some history with this laptop:
  • I purchased it new in Sept 2011 - no issues
  • Shortly thereafter, I installed Ubuntu with a full disk wipe, re-format, and re-partition
  • After frustrations with Linux, I reinstalled Win 7 with a freshly-purchased retail full license (e.g. not the OEM recovery disk)
  • Note: it was after this event that the BSODs started to occur
  • I've since reinstalled Linux and Win 7 at least one or two times, each time with a full disk wipe/format/re-partition and seemingly successful installation.

One additional note: during each of the Win 7 installs, it seems as though virtually none of the expected drivers are available. I have to manually install ethernet, wi-fi, graphics, etc. before the thing starts behaving as expected. Again, this was all using the legitimate retail full Win 7 install disk and drivers directly from Lenovo's support site.

In any event, I would greatly appreciate any help on this issue.

Thanks!
-Danny


My System SpecsSystem Spec
.
20 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.
Code:
 kd> !irp fffffa8005af41c0
Irp is active with 10 stacks 9 is current (= 0xfffffa8005af44d0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8007c87060 00000000 fffff800034bab40-fffffa8005f74a10 Success Error Cancel pending
           \Driver\usbhub    nt!IopUnloadSafeCompletion
            Args: 00051100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8005dcf770    

            Args: 00000000 00000000 00000000 00000000
Is there any USB devices connected? What is it? Remove it (if it is anything other than the keyboard and mouse) and see it the situation changes.

Also, Disable USB Selective Suspense.
USB Selective Suspend - Turn On or Off

Also, Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
Reply

 Random BSOD - Lenovo V570 laptop - power mgmt driver




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