Issue with missing start menu desktop


  1. slincii
    Posts : 1
    lincolnshire
       New #1

    Issue with missing start menu desktop


    I have a friends netbook that had a bsod (unexpected shutdown) all is now fine except that the start menu is missing the icons (the ones you see on the right but the "all programmes" shortcuts/folders are all intact.)

    The operating system is win7 Home Premium and there is no restore points,

    is there an easy way i can restore the icons?
      My Computer
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  3. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #2

    Hello slincii and welcome to Seven Forums.

    Since this machine has experienced a BSOD issue, I'd first check for any damaged or corrupt system files. Run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

    SFC /SCANNOW Command - System File Checker

    If the icons are still missing, try rebuilding the icon cache.

    Icon Cache - Rebuild
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