BSOD while playing Dota 2, unsure of error #. See post inside


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSOD while playing Dota 2, unsure of error #. See post inside


    I only BSOD while having Dota 2 launched, usually after completing a game.

    Here is the info:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8004DEE038
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\121412-36114-01.dmp
    C:\Users\Zack\AppData\Local\Temp\WER-65270-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt





    If I am missing any other info I am sorry, please let me know! Thank you
      My Computer


  2. Posts : 851
    Windows 8 Professional x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8004dee038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`031ee6f0 fffff800`0370bca9 : fffffa80`04dee010 fffffa80`039f9b50 00000000`00000014 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`031eec10 fffff800`035ec557 : fffffa80`04dee010 fffff800`036662d8 fffffa80`039f9b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`031eec40 fffff800`03553935 : fffff800`036c7ae0 00000000`00000001 fffffa80`04daf450 fffffa80`039f9b50 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`031eec80 fffff800`034d2641 : fffff880`00ddbe00 fffff800`03553910 fffffa80`039f9b00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`031eecb0 fffff800`0375fe5a : 00000000`00000000 fffffa80`039f9b50 00000000`00000080 fffffa80`0396c840 : nt!ExpWorkerThread+0x111
    fffff880`031eed40 fffff800`034b9d26 : fffff880`009e7180 fffffa80`039f9b50 fffff880`009f1f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`031eed80 00000000`00000000 : fffff880`031ef000 fffff880`031e9000 fffff880`031ee2c0 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    Perform this

    Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Ok I have done everything it said. If I don't experience any BSOD's I turn it off, but if I do should I post the zip file here again?
      My Computer


  4. Posts : 851
    Windows 8 Professional x64
       #4

    Yes.

    If it BSOD you should post back the dumps so we can tell which driver is causing the BSOD
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:01.
Find Us