System issues that started with BSOD - applecharger.sys


  1. Posts : 12
    W7 64
       #1

    System issues that started with BSOD - applecharger.sys


    Hello all!

    Let me tell you a little of what I'm experiencing and hopefully you can help me troubleshoot and fix the problem.

    I tried running iTunes and it locked up on me. So I rebooted and during the reboot I got a BSOD with an error relating to applecharger.sys. I ran the tool "autoruns for Windows" and on the Driver tab removed the check from applecharger.sys. I rebooted and tried a normal boot - after POST it just sat there. I held in the power button to restart and did a safe boot again. During the loading of the drivers it would just *stop* and sit there. It would take about 20 minutes before it would resume and finish booting into safe mode. I checked autoruns again and it was still unchecked.

    I did a normal reboot into Windows and it too would just sit there after POST. After about 20-25 minutes, the logon screen would appear. I can log in just fine and everything appears to run (although, I still had an issue with iTunes, but I'm guessing one thing at a time for now). I ran sfc /scannnow and found no issues. I noticed in my notifications it listed a problem with ycc.dll. Both ycc.dll and applecharger.sys appear to be with my motherboard. I downloaded and installed "gigabyte on/off charge disable" but I cannot tell that it did anything. I then went into msconfig and did a selective startup and removed everything from startup that wasn't windows. Upon attempting reboot, it still took 25 minutes to boot.

    Lastly, as I was entering my specs as I registered, I wanted to verify everything to make sure I had it correctly. When I viewed the Windows System Information tool, it listed only 4GB of RAM. I right-clicked my computer, and it said the same thing. Although I have 8GB of RAM installed.

    So, my issues are:

    • applecharger.sys BSOD
    • ycc.dll error
    • 20-25 minutes to boot
    • only 4GB of RAM showing

    Any tips or help would be GREATLY appreciated. I'm at a loss of what to do or where to go next.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 12
    W7 64
    Thread Starter
       #3

    Thanks for the reply. I would like to note, I'm not continuing to get the BSOD. I received it just the one time. It was the beginning of my troubles.
      My Computer


  4. Posts : 12
    W7 64
    Thread Starter
       #4

    If I am not continuing to get the BSOD should I have posted in another thread? I posted here simply because the subheading mentioned error reports.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    With the other issues, you can start a thread in Performance & Maintenance - Windows 7 Help Forums. If you get more BSODs, you may report here.
      My Computer


  6. Posts : 12
    W7 64
    Thread Starter
       #6

    Thanks for your help, sorry for the confusion.
      My Computer


 

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