Let me tell you a little of what I'm experiencing and hopefully you can help me troubleshoot and fix the problem.
I tried running iTunes and it locked up on me. So I rebooted and during the reboot I got a BSOD with an error relating to applecharger.sys. I ran the tool "autoruns for Windows
" and on the Driver
tab removed the check from applecharger.sys. I rebooted and tried a normal boot - after POST it just sat there. I held in the power button to restart and did a safe boot again. During the loading of the drivers
it would just *stop* and sit there. It would take about 20 minutes before it would resume and finish booting into safe mode. I checked autoruns again and it was still unchecked.
I did a normal reboot into Windows and it too would just sit there after POST. After about 20-25 minutes, the logon screen would appear. I can log in just fine and everything appears to run (although, I still had an issue with iTunes, but I'm guessing one thing at a time for now). I ran sfc /scannnow and found no issues. I noticed in my notifications it listed a problem with ycc.dll. Both ycc.dll and applecharger.sys appear to be with my motherboard. I downloaded and installed "gigabyte on/off charge disable" but I cannot tell that it did anything. I then went into msconfig and did a selective startup and removed everything from startup that wasn't windows. Upon attempting reboot, it still took 25 minutes to boot.
Lastly, as I was entering my specs as I registered, I wanted to verify everything to make sure I had it correctly. When I viewed the Windows System Information tool, it listed only 4GB of RAM. I right-clicked my computer, and it said the same thing. Although I have 8GB of RAM installed.
So, my issues are:
- applecharger.sys BSOD
- ycc.dll error
- 20-25 minutes to boot
- only 4GB of RAM showing
Any tips or help would be GREATLY appreciated. I'm at a loss of what to do or where to go next.