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Windows 7: BSOD in Windows 7 Home Premium NTOSKRNL.EXE


18 Mar 2013   #1

Windows 7 Home Premium 64bit
 
 
BSOD in Windows 7 Home Premium NTOSKRNL.EXE

A couple of weeks ago my system just started giving a BSOD. No new hardware, software or drivers were installed. I have checked all hardware and it seems. The minidump indicates the NTOSKRNL.EXE as the fault but maybe I am missing something. The BSOD happens every 10 minutes but never in Safe Mode. I am attaching the dumps and have changed the extension for upload. Please change back to .dmp to read, please help.


My System SpecsSystem Spec
.

18 Mar 2013   #2

Windows 7 Home Premium 64bit
 
 
SF Tool

I had to run this in Safe Mode.
My System SpecsSystem Spec
19 Mar 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to Seven Forums.

Perform a clean boot and see if you are able to log in to windows normally:
Troubleshoot Application Conflicts by Performing a Clean Startup
And carry out the following:

Recommendations:

McAfee is a very frequent cause of BSOD's. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Code:
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7:
  • Click Start Menu
  • Click All Programs
  • Click Accessories
  • Right click Command Prompt
  • Click Run as administrator
  • Type
  • Code:
    sfc /scannow
  • and press Enter
Full tutorial here:Check your hard drive(s) for errors by running chkdsk:Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
  • Click on the Start button
  • Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  • Select the “Startup” tab.
  • Deselect all items other than the antivirus.
  • Apply > OK
  • Accept then restart.
Full tutorial:Let us know the results and further BSOD reports if any.
My System SpecsSystem Spec
.


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 BSOD in Windows 7 Home Premium NTOSKRNL.EXE




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