BSOD shows up at random

YoYo155 said:

Norton Security Suiteseems to be causing some issues,
but first scan the PC for infections and corrupt system files:

• Download TDSS-Killer and scan for rootkits.
• Download Windows Defender Offline and scan for other types of infections.
• Follow this tutorial on how to use the SFC/ SCANNOW tool in Windows.

Update with the results.

What were the results of what I had suggested earlier?

Upload a new .zip generated by SFDT.

The last dump is indicative of a driver misbehaving with little information as to what
is the actual cause.

Code:

IRQL_NOT_LESS_OR_EQUAL (a)

Arguments:
Arg1: fffff6800033ccf8, memory referenced
Arg2: 0000000000000000, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation
Arg4: fffff80002c54587, address which referenced memory

Code:

Typically due to a bad driver, or faulty or incompatible hardware or software.

Arc said:

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

When you're done with testing your RAM upload a picture.
If any crashes occurred run a new instance of SFDT and upload the .zip it generates.

Post back with the results :) .

A couple of very old driver are causing issues:

Code:

0: kd> lmvm rtl8192se
start             end                 module name
fffff880`02c8e000 fffff880`02d95000   rtl8192se T (no symbols)           
    Loaded symbol image file: rtl8192se.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        Wed Aug 19 03:49:25 2009 (4A8B4C15)
    CheckSum:         000F5A7B
    ImageSize:        00107000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• Driver Reference Table - rtl8192se.sys.
• Update - HERE | Make sure you select the version listed below.

Code:

Description: Windows driver auto installation program (support Windows 7)
Version: 2021.0.0203.2012
File Size: 26771k

Code:

0: kd> lmvm CAX_CNXT
start             end                 module name
fffff880`06800000 fffff880`068cb000   CAX_CNXT T (no symbols)           
    Loaded symbol image file: CAX_CNXT.sys
    Image path: \SystemRoot\system32\DRIVERS\CAX_CNXT.sys
    Image name: CAX_CNXT.sys
    Timestamp:        Fri Feb 13 23:19:32 2009 (4995E3E4)
    CheckSum:         000B6489
    ImageSize:        000CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• http://carrona.org/drivers/driver.php?id=CAX_CNXT.sys

You can update the driver, but if you don't use it's best to remove it all together
as the update is very old as well.

• Download