Hi :) , sorry for the slow reply life got in the way.
Bugcheck:
Code:
BugCheck 1000009F, {4, 258, fffffa8003cd9660, fffff80004810740}
*** WARNING: Unable to verify timestamp for btfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for btfilter.sys
Implicit thread is now fffffa80`03cd9660
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : btfilter.sys ( btfilter+e373 )
We see that the issue mostly to an old Bluetooth driver;
Code:
lmvm btfilter
start end module name
fffff880`060d0000 fffff880`0615f000 btfilter T (no symbols)
Loaded symbol image file: btfilter.sys
Image path: \SystemRoot\system32\DRIVERS\btfilter.sys
Image name: btfilter.sys
Timestamp: Thu Jul 28 12:09:09 2011
- Update the driver :: Download :: -
Version: 8.0.0.218
Release: 2012-12-21
Avast anti virus is know to cause issues with Windows 7 and it's activity in the stack
is far from thin;
Code:
fffff880`0359fb68 fffff880`048d7e31 aswSP+0x2fe31
fffff880`0359fbc8 fffff880`048d7940 aswSP+0x2f940
fffff880`0359fbf8 fffff880`048dfe44 aswSP+0x37e44
fffff880`0359fc48 fffff880`048dfe44 aswSP+0x37e44
fffff880`0359fd78 fffff880`048d7940 aswSP+0x2f940
fffff880`0359fda8 fffff880`048d7e31 aswSP+0x2fe31
fffff880`0359fe08 fffff880`048d7940 aswSP+0x2f940
fffff880`0359fe38 fffff880`048dfe44 aswSP+0x37e44
fffff880`0359fe88 fffff880`048dfe44 aswSP+0x37e44
fffff880`0359ff58 fffff880`048d7940 aswSP+0x2f940
fffff880`0359ff88 fffff880`048d7e31 aswSP+0x2fe31
fffff880`0359ffe8 fffff880`048d7940 aswSP+0x2f940
fffff880`035a0018 fffff880`048dfe44 aswSP+0x37e44
fffff880`035a0068 fffff880`048dfe44 aswSP+0x37e44
fffff880`035a0160 fffff880`048f0770 aswSP+0x48770
fffff880`035a0168 fffff880`048f0ab0 aswSP+0x48ab0
fffff880`035a01b0 fffff880`048f0770 aswSP+0x48770
fffff880`035a01b8 fffff880`048f0ab0 aswSP+0x48ab0
fffff880`035a0288 fffff880`048b4e7e aswSP+0xce7e
fffff880`035a02a0 fffff880`048eca10 aswSP+0x44a10
fffff880`035a02d8 fffff880`048b4f67 aswSP+0xcf67
fffff880`035a02f8 fffff880`048bfb57 aswSP+0x17b57
fffff880`035a0308 fffff880`048b4814 aswSP+0xc814
fffff880`035a0338 fffff880`048c06e4 aswSP+0x186e4
fffff880`035a0348 fffff880`048eca10 aswSP+0x44a10
fffff880`035a03c8 fffff880`048b96e4 aswSP+0x116e4
fffff880`035a03f8 fffff880`048c7313 aswSP+0x1f313
Update your Intel drivers via the online utility :: Intel® Driver Update Utility ::
Code:
lmvm igdkmd64
start end module name
fffff880`04c15000 fffff880`057d2660 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Fri Oct 21 20:29:55 2011
Update these two drivers as well:
Code:
ASMMAP64.sys Thu Jul 02 12:13:26 2009
atkwmiacpi64.sys Wed Sep 07 04:44:52 2011
ATKACPI driver and hotkey-related utilities - 2012.07.18 - Version V1.0.0020 :: Download ::
Your PC is regularly overheating;
Code:
Event[34936]:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2013-09-07T11:47:40.169
Event ID: 89
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: catherine-PC
Description:
ACPI thermal zone ACPI\ThermalZone\THRM has been enumerated.
_PSV = 378K
_TC1 = 2
_TC2 = 10
_TSP = 10000ms
_AC0 = 0K
_AC1 = 0K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 376K
_HOT = 0K
_PSL - see event data.
As I mentioned earlier the event log is filled with many storage errors, seeing now that
we are dealing with an SSD a different approach must be taken.
writhziden said:
- If you have an SSD, make sure the following are up to date:
- SSD firmware
- BIOS Version
- Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
- Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
- Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.
- - Download SSD Toolkit.
Warning
Flashing the BIOS is a risky procedure. If you are uncomfortable
performing it yourself have a technician perform it for you.
Regardless, flashing is at your own risk.
- Asus Support ::
BIOS 214 - 2013.01.07 ::
Code:
Current BIOS: Version/Date UX21E.209, 29/11/2011
- Install using the online utility linked above (:: Intel® Driver Update Utility ::).
- Continue with the rest of the instructions detailed in the quote.
Keep us posted!