Blue Screen error

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    All the suggestions of #3 holds good as per the event logs; including the updating of BIOS and chipset.

    The crash dumps are indicating to a VIDEO_SCHEDULER_INTERNAL_ERROR, BugCheck 119. It is noticed that these Invalid Fence IDs are mostly a combination of display and storage environment.
    Code:
    Child-SP          RetAddr           Call Site
    fffff800`00b9c5d8 fffff880`03ba622f nt!KeBugCheckEx
    fffff800`00b9c5e0 fffff880`0459eeb9 watchdog!WdLogEvent5+0x11b
    fffff800`00b9c630 fffff880`0459f125 dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad
    fffff800`00b9c660 fffff880`0459ef76 dxgmms1!VidSchDdiNotifyInterruptWorker+0x19d
    fffff800`00b9c6b0 fffff880`044a613f dxgmms1!VidSchDdiNotifyInterrupt+0x9e
    fffff800`00b9c6e0 fffff880`03ead726 dxgkrnl!DxgNotifyInterruptCB+0x83
    fffff800`00b9c710 fffffa80`03871b83 atikmdag+0x1e726
    fffff800`00b9c718 fffffa80`03134010 0xfffffa80`03871b83
    fffff800`00b9c720 fffff800`00b9ca40 0xfffffa80`03134010
    fffff800`00b9c728 fffffa80`03871870 0xfffff800`00b9ca40
    fffff800`00b9c730 fffffa80`00000002 0xfffffa80`03871870
    fffff800`00b9c738 fffffa80`0298a6f0 0xfffffa80`00000002
    fffff800`00b9c740 fffffa80`0298a6f0 0xfffffa80`0298a6f0
    fffff800`00b9c748 fffff880`00dd3eaa 0xfffffa80`0298a6f0
    fffff800`00b9c750 fffff880`0412136e ataport!IdeStartIoCallBack+0x2ea
    fffff800`00b9c8c0 00000000`00000000 atikmdag+0x29236e
    For the storage controllers, you need to update the BIOS and chipset.

    Now, the display part. You have two different GPUs?

    No code has to be inserted here.

    Let us try to do some fixes for the display part.

    • First, disable the secondary GPU.
    • Then Download the latest driver for ATI Radeon X300/X550/X1050 Series from Download.
    • Save it on Desktop.
    • Uninstall All components of the display driver.
    • Clean up the leftovers of th driver using Drivers - Clean Left over Files after Uninstalling.
    • Install the latest version.

    When the latest version is installed, Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    As a further note, ataport.sys is too vulnerable for a special type of malware called rootkit. Scan the system for possible virus infection with the following programs.


    Let us know the results.
    ______________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 119, {1, ffffffff, 46, 45}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiVerifyDriverReportedFenceId+ad )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress. Any other values after
    parameter 1 must be individually examined according to the subtype.
    Arguments:
    Arg1: 0000000000000001, The driver has reported an invalid fence ID.
    Arg2: 00000000ffffffff
    Arg3: 0000000000000046
    Arg4: 0000000000000045
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x119
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  b
    
    TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0
    
    LAST_CONTROL_TRANSFER:  from fffff88003ba622f to fffff8000288a640
    
    STACK_TEXT:  
    fffff800`00b9c5d8 fffff880`03ba622f : 00000000`00000119 00000000`00000001 00000000`ffffffff 00000000`00000046 : nt!KeBugCheckEx
    fffff800`00b9c5e0 fffff880`0459eeb9 : 00000000`00000000 00000000`ffffffff 00000000`00000000 00000000`00000046 : watchdog!WdLogEvent5+0x11b
    fffff800`00b9c630 fffff880`0459f125 : fffffa80`03145000 fffff800`00b9c780 fffffa80`000011ac 00000000`00000000 : dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad
    fffff800`00b9c660 fffff880`0459ef76 : fffffa80`ffffffff fffffa80`03871870 fffffa80`031f6000 00000000`ffffffff : dxgmms1!VidSchDdiNotifyInterruptWorker+0x19d
    fffff800`00b9c6b0 fffff880`044a613f : fffffa80`02ab6480 fffff880`03ead6ca 00000000`00000010 00000000`00000282 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e
    fffff800`00b9c6e0 fffff880`03ead726 : fffffa80`03871b83 fffffa80`03134010 fffff800`00b9ca40 fffffa80`03871870 : dxgkrnl!DxgNotifyInterruptCB+0x83
    fffff800`00b9c710 fffffa80`03871b83 : fffffa80`03134010 fffff800`00b9ca40 fffffa80`03871870 fffffa80`00000002 : atikmdag+0x1e726
    fffff800`00b9c718 fffffa80`03134010 : fffff800`00b9ca40 fffffa80`03871870 fffffa80`00000002 fffffa80`0298a6f0 : 0xfffffa80`03871b83
    fffff800`00b9c720 fffff800`00b9ca40 : fffffa80`03871870 fffffa80`00000002 fffffa80`0298a6f0 fffffa80`0298a6f0 : 0xfffffa80`03134010
    fffff800`00b9c728 fffffa80`03871870 : fffffa80`00000002 fffffa80`0298a6f0 fffffa80`0298a6f0 fffff880`00dd3eaa : 0xfffff800`00b9ca40
    fffff800`00b9c730 fffffa80`00000002 : fffffa80`0298a6f0 fffffa80`0298a6f0 fffff880`00dd3eaa 00000000`00000000 : 0xfffffa80`03871870
    fffff800`00b9c738 fffffa80`0298a6f0 : fffffa80`0298a6f0 fffff880`00dd3eaa 00000000`00000000 00000000`00000001 : 0xfffffa80`00000002
    fffff800`00b9c740 fffffa80`0298a6f0 : fffff880`00dd3eaa 00000000`00000000 00000000`00000001 00000000`0000003c : 0xfffffa80`0298a6f0
    fffff800`00b9c748 fffff880`00dd3eaa : 00000000`00000000 00000000`00000001 00000000`0000003c fffffa80`018011a0 : 0xfffffa80`0298a6f0
    fffff800`00b9c750 fffff880`0412136e : 00000000`00000000 fffffa80`0298a790 fffffa80`0221fea0 00000000`00000001 : ataport!IdeStartIoCallBack+0x2ea
    fffff800`00b9c8c0 00000000`00000000 : fffffa80`0298a790 fffffa80`0221fea0 00000000`00000001 00000046`20000200 : atikmdag+0x29236e
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidSchiVerifyDriverReportedFenceId+ad
    fffff880`0459eeb9 c744244053eeffff mov     dword ptr [rsp+40h],0FFFFEE53h
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  dxgmms1!VidSchiVerifyDriverReportedFenceId+ad
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1
    
    FAILURE_BUCKET_ID:  X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad
    
    BUCKET_ID:  X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad
    
    Followup: MachineOwner
    ---------
    
    fffff880`03e8f000 fffff880`043ff000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Feb 11 11:17:46 2010 (4B739A02)
        CheckSum:         005283A6
        ImageSize:        00570000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  2. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    Hi Arc,
    First i update Bios Version and Install windows again and install lastest chipset software version and also Scan system with Windows defender offline and Kapersky rootkit,But bluescreen again comes Please solve my this issue.Here is latest dmp files and .Xml file in zip folder.
    Specy link http://speccy.piriform.com/results/M...XJnSUX3KjAQHDZ
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    Why xml files? We dont need those at all. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Only the crash dumps will not be enough.

    Plus, what have you done about the GPU? Where is the Speccy and Power supply information?
      My Computer


  4. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    Hi Arc,
    I just again follow your intrustions of BSOD.Here is latest result of my system.
    And Here in this link Specy of my Pc.Just click on this link for Specy report : http://speccy.piriform.com/results/M...XJnSUX3KjAQHDZ
    And when i use stress mark video tool my Computer hang in this Operation.
    And here is Extreme Power Supply information in this screenshot image.I have 450 watt Power Supply in my Pc.So tell me please what could i do now?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    Same issue continuing.
    Code:
    BugCheck 119, {1, ffffffff, 8b, 8a}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiVerifyDriverReportedFenceId+ad )
    
    Followup: MachineOwner
    ---------
    And it appears that the display driver is not updated yet.
    Code:
    fffff880`03e08000 fffff880`04378000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Feb 11 11:17:46 2010 (4B739A02)
        CheckSum:         005283A6
        ImageSize:        00570000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Is not there any update available?
      My Computer


  6. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    I download an install latest version of Amd Readon x300 driver,I installed it.But i don't know what happened with my pc now.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    Do it:

    • Right click on "my computer" then click on "manage". The computer management window will appear.
    • Click on "Device Manager" in the left side, under "system tools".
    • Now, the third item in the right hand side is "Display Adapters". See, there is a triangle in front of it. Click on the triangle. You can see something under Display Adapters.
    • Take a screenshot of the disk management window at that stage: How to Use the Snipping Tool in Vista
    • Upload the screenshot here: Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  8. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Hi Arc,
    Here is it.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19



    So it is clear that the driver is not updated. I can say that you need to update it: Download

    Let us know when the driver is properly updated.
      My Computer


  10. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Hi Arc,
    I install it.. i DON'T know why not install
    Here is the latest driver which i intsall in my pc.
    See in these picture this is latest version of driver install on my pc.
    Last edited by kalip0lice; 09 Dec 2013 at 11:28.
      My Computer


 
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