Based on the bugchecks, I would recommend you follow and complete the steps given below:1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS:
Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.
2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its
removal tool and use
Microsoft Security Essentials in its place.
Malwarebytes is a great combination with it. Go through
this thread for more info.
3. Run
Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using
Check Disk (chkdsk) - Read Event Viewer Log
4. Run
SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.
5. Make scans with
Kaspersky TDSskiller and
ESET Online scanner.
6. Perform a
Clean Start up, this will help avoid any problematic applications from bugging the system.
7. Use
Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.
8. Use
Crystal Disk Info to
upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a
Hard Drive Diag.
9. Test and Diagnose RAM issues with
RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
10. Monitor hardware temperature for overheating issues with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80003105bee, fffff8800acddc90, 0}
Probably caused by : memory_corruption ( nt!MiDeletePteRun+504 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003105bee, Address of the instruction which caused the bugcheck
Arg3: fffff8800acddc90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!MiDeletePteRun+504
fffff800`03105bee f0410fba6e1000 lock bts dword ptr [r14+10h],0
CONTEXT: fffff8800acddc90 -- (.cxr 0xfffff8800acddc90)
rax=fffff8800acde5e0 rbx=0000000000000000 rcx=fffff8800acde5e0
rdx=00000000000be838 rsi=fffff6800005e208 rdi=0000000000000000
rip=fffff80003105bee rsp=fffff8800acde670 rbp=fffffa80023b7280
r8=fffffa8010746b30 r9=0000000000000000 r10=0000000000000000
r11=fffff8800acde640 r12=0000000000000000 r13=0000000000000000
r14=00017a800246d7d0 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210206
nt!MiDeletePteRun+0x504:
fffff800`03105bee f0410fba6e1000 lock bts dword ptr [r14+10h],0 ds:002b:00017a80`0246d7e0=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80003105bee
STACK_TEXT:
fffff880`0acde670 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiDeletePteRun+0x504
FOLLOWUP_IP:
nt!MiDeletePteRun+504
fffff800`03105bee f0410fba6e1000 lock bts dword ptr [r14+10h],0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MiDeletePteRun+504
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 521ea035
STACK_COMMAND: .cxr 0xfffff8800acddc90 ; kb
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: X64_0x3B_nt!MiDeletePteRun+504
BUCKET_ID: X64_0x3B_nt!MiDeletePteRun+504
Followup: MachineOwner
---------
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