Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD help needed - specific causes mentioned

25 Jan 2014   #1
Engimal

Windows 7 Professional 32 bit
 
 
BSOD help needed - specific causes mentioned

Hello, I'm running Windows 7 Porfessional (32 bit) on a laptop and have been running into a lot of BSODs. Rather than fix the problem early, I left it and have been having grief ever since. After running BlueScreenView, I've come to the conclusion that all my BSODs are caused by the following:
- ntkrnlpa.exe
- halmacpi.dll
- rfcomm.sys
- atikmdag.sys (this one only comes up a single time though in the BlueScreeView report)

How would I go about replacing these? Would doing so likely fix my BSOD problems? Any help is appreciated.

- Austin


My System SpecsSystem Spec
.
25 Jan 2014   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Austin, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.
My System SpecsSystem Spec
25 Jan 2014   #3
Engimal

Windows 7 Professional 32 bit
 
 

Okay, I've added the ZIP file.
My System SpecsSystem Spec
.

25 Jan 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
b3781c7c  a3f86730*** WARNING: Unable to verify timestamp for avgidsfilterx.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfilterx.sys
 avgidsfilterx+0x730
Uninstall AVG completely - it is a well known cause of BSOD's on some systems - replace it with free MSE

Code:
93df8864  978c39bfUnable to load image \SystemRoot\system32\DRIVERS\SynTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
 SynTP+0x99bf
Update your Synaptic TouchPad driver from this link:
"0x0D" Error Referring to syntp.sys File Appears and Windows Stops Responding | HP® Support

Code:
93df85d4  97278f04Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x278f04
Use this tool to check if an updated driver exists for your video card:
AMD Driver Autodetect

Code:
DAEMON Tools Lite	"c:\program files\daemon tools lite\dtlite.exe" -autorun	FUTURAMA\homer	HKU\S-1-5-21-1678844212-379723863-133594016-1010\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I strongly recommend you uninstall Daemon Tools....its a common cause of BSOD's on many systems.
My System SpecsSystem Spec
26 Jan 2014   #5
Engimal

Windows 7 Professional 32 bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Code:
b3781c7c  a3f86730*** WARNING: Unable to verify timestamp for avgidsfilterx.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfilterx.sys
 avgidsfilterx+0x730
Uninstall AVG completely - it is a well known cause of BSOD's on some systems - replace it with free MSE

Code:
93df8864  978c39bfUnable to load image \SystemRoot\system32\DRIVERS\SynTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
 SynTP+0x99bf
Update your Synaptic TouchPad driver from this link:
"0x0D" Error Referring to syntp.sys File Appears and Windows Stops Responding | HP® Support

Code:
93df85d4  97278f04Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x278f04
Use this tool to check if an updated driver exists for your video card:
AMD Driver Autodetect

Code:
DAEMON Tools Lite	"c:\program files\daemon tools lite\dtlite.exe" -autorun	FUTURAMA\homer	HKU\S-1-5-21-1678844212-379723863-133594016-1010\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I strongly recommend you uninstall Daemon Tools....its a common cause of BSOD's on many systems.
Uninstalled AVG and Daemon tools. How do I use that AMD tool? Do I just follow the program and it'll install the driver itself? Also, when updating the touchpad thing, the file from the link you provided tries to uninstall an older version.
My System SpecsSystem Spec
26 Jan 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Run it to detect your card...check that to ensure that it is correct. It will then allow you to install the latest driver.
My System SpecsSystem Spec
01 Feb 2014   #7
Engimal

Windows 7 Professional 32 bit
 
 

Not of these things fixed the blue screens. Could it just be a memory issue? Or what about the things that BlueScreenView showed (mentioned in the OP)?
My System SpecsSystem Spec
01 Feb 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Upload the latest .dmp file and I'll have a look.
My System SpecsSystem Spec
02 Feb 2014   #9
Engimal

Windows 7 Professional 32 bit
 
 

Sure.

Here's the last 3.
My System SpecsSystem Spec
02 Feb 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
8d99a758  9391a671Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athr.sys
*** ERROR: Module load completed but symbols could not be loaded for athr.sys
 athr+0x113671
Code:
Product Type	Atheros AR9285 802.11b/g/n WiFi Adapter
Uninstall your Atheros WiFi adaptor driver, then download a new one here:
ATHEROS Wireless drivers for Windows
Code:
8d99b44c  924fbd07Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x3d07
8d99b450  859dd920
8d99b454  8d99b490
8d99b458  887b8008
8d99b45c  887e2010
8d99b460  8879fbb0
8d99b464  01c42f2b
8d99b468  9c951410
8d99b46c  005dc000
8d99b470  8d99b48c
8d99b474  92c59cde*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x36cde
Which ATI driver is currently installed? Please upload the MSINFO32.nfo file here again please.
My System SpecsSystem Spec
Reply

 BSOD help needed - specific causes mentioned




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD, l1c62x64 file mentioned before restart
I've had two bsods in the past three days which is rather unusual. It didn't happen until recently. Not really sure what might be doing this. Ran DM log collector and attached the file.
BSOD Help and Support
Some one mentioned DSL can be made secure....
....is that possible..?
System Security
BSOD playing Grooveshark in Google Chrome, "cdd.dll" mentioned.
I was listening to music in Grooveshark in Chrome and the BSOD occured. There was a mention of "cdd.dll" but I couldn't get much more info other than that. I've attached my SF Diagnostic Tool file.
BSOD Help and Support
BSOD after 30-40 minutes; kdcom.dll was mentioned on the BSOD
I had a spyware attack in which I went off to safe mode and did scans using SpyBot: Search and Destroy and MalwareBytes' Anti-Malware. After rebooting back into normal mode, my computer would crash every 30 to 40 minutes, sometimes less. I cannot quite figure out what the problem is exactly... What...
BSOD Help and Support
BSOD: Stop error 7E and mentioned athrxusb.sys
HI, I have been getting BSOD a few times and was hoping I could get some help with the diagnosis. My zipped minidump directory is attached. My hardware setup is as follows: - AMD 64 X2 5400+ (2.8 GHz) - Biostar NVidia based motherboard (if model is significant, I can find out) - Currently...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App