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Windows 7: BSOD at random times for past 2 days, BUGCODE_USB_DRIVER

12 May 2014   #1
DoctaaMonstaa

windows 7 home premium x64
 
 
BSOD at random times for past 2 days, BUGCODE_USB_DRIVER

So I started playing TF2 again recently, so I've been using my brother's Xornet mouse. However, since I started using it, it would occasionally just stop working. Also, I've been getting BSOD screens that say "BUGCODE_USB_DRIVER" (I didn't have enough time to write down all the other information on that screen, but I changed the settings so it doesn't automatically restart, so I should have them if it happens again). The BSODs seem to happen at completely random times, except for one thing: they are always preceded by random "USB unplug noises" (i.e. the "da-dun" sound that you hear when you unplug a USB device). These noises can start happening up to 30 minutes before the BSOD, and they seem to happen at random times anywhere from 2 seconds to 3 minutes apart.

I followed some advice from another forum that said to uninstall your USB drivers, reboot, and allow windows to reinstall them. I did, and everything seemed to be going fine for awhile, but after using my mouse for a couple of minutes, it started happening again, and I got the BSOD. I don't know if the mouse is the cause or just coincidence.

This seems to happen whether or not I have USB devices plugged in. Dump file attached.


My System SpecsSystem Spec
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12 May 2014   #2
DoctaaMonstaa

windows 7 home premium x64
 
 

Oh snap: As soon as I posted this, windows popped up these windows (see attached pic). I currently have no devices plugged in to any USB ports.

I have no idea what any of this means.
My System SpecsSystem Spec
12 May 2014   #3
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

For some reason I'm getting symbol errors from your dumps but if you want to try disabling selective suspend and see if that helps,

USB Selective Suspend - Turn On or Off

Can you go into device manager to find that unknown device in your screenshot, you want to find the hardware ID,

Hardware Identification
My System SpecsSystem Spec
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12 May 2014   #4
DoctaaMonstaa

windows 7 home premium x64
 
 

Thanks man. I've disabled selective suspend, I'll see if that helps.

I have to go to bed now (gotta get up early tomorrow), but I appreciate the help. Thanks.
My System SpecsSystem Spec
12 May 2014   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome, let us know how it goes.
My System SpecsSystem Spec
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 BSOD at random times for past 2 days, BUGCODE_USB_DRIVER




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