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Windows 7: BSOD on wake from sleep, BCcode 19 - Bad Pool Header

22 Sep 2014   #1
Maytangerines

Windows 7 Professional x64
 
 
BSOD on wake from sleep, BCcode 19 - Bad Pool Header

This has been happening to me for awhile now. When my computer wakes from sleep, it will work perfectly fine for a little while until it seemingly randomly BSODs for no reason. This never happens if I don't put it into sleep.

Here are the parameters:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFF8A011B63330
BCP3: FFFFF8A011B63410
BCP4: 00000000050E0211

I've attached my SF diagnostic tool report to this post as well.

Thank you


My System SpecsSystem Spec
.
22 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenForums, Please fill in your system specs

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffff8a011b63330, fffff8a011b63410, 50e0211}

GetPointerFromAddress: unable to read from fffff800032f9100
GetUlongFromAddress: unable to read from fffff800032f91c0
Probably caused by : fltmgr.sys ( fltmgr!DoFreeContextMemory+6b )

Followup: MachineOwner
---------
BCCode: 19 0x00000019

That could be drivers although antivirus/antispyware/security programs and other hardware
are also probable causes. Updating the major drivers and BIOS would be the best plan of
attack. If needed also try uninstalling your antivirus/security as a test.

Please Fill out your system specs and i will be able to help you further.
My System SpecsSystem Spec
22 Sep 2014   #3
Maytangerines

Windows 7 Professional x64
 
 

Thanks for the help thus far! I've filled out my system specs, I apologize about that. [:
My System SpecsSystem Spec
.

22 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay brilliant, lets start troubleshooting.

Firstly i would like to check if all your drivers are okay:

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip
My System SpecsSystem Spec
22 Sep 2014   #5
Maytangerines

Windows 7 Professional x64
 
 

I followed those instructions and got hit by an instant BSOD when trying to start windows. Something about IO management and the code was a 0xc9

EDIT: I've attached the associated minidump
My System SpecsSystem Spec
22 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay so that tells us that a driver is failing.

Please can you upload the DMP File.
My System SpecsSystem Spec
22 Sep 2014   #7
Maytangerines

Windows 7 Professional x64
 
 

I just uploaded the file in my last post, I apologize for the delay in doing so.
My System SpecsSystem Spec
22 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

No worries

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23b, fffff880050d4ae0, fffff9800bebee10, 0}

*** WARNING: Unable to verify timestamp for chdrvr03.sys
*** ERROR: Module load completed but symbols could not be loaded for chdrvr03.sys
Probably caused by : chdrvr03.sys ( chdrvr03+2ae0 )

Followup: MachineOwner
---------
Okay so the driver that failed:

chdrvr03.sys CH Products joysticks (and other flight-sim related controllers)

Downloads and Community CH Products, Sales Network
My System SpecsSystem Spec
22 Sep 2014   #9
Maytangerines

Windows 7 Professional x64
 
 

Wow! I am seriously impressed with your skills. I'll try updating the drivers for the joystick and rerun the verifier. [:
My System SpecsSystem Spec
22 Sep 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Maytangerines View Post
Wow! I am seriously impressed with your skills. I'll try updating the drivers for the joystick and rerun the verifier. [:
Thank you Brilliant let me know how it goes
My System SpecsSystem Spec
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 BSOD on wake from sleep, BCcode 19 - Bad Pool Header




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