Ntoskrnl.exe BSOD after new Windows 7 install

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  1. Posts : 38
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #21

    If it is still the same I/O NTFS error, what should I do?

    Also, could the GPU error become an issue?
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #22

    Like I said before, until we find out the cause, everything could be an issue. The graphics driver could be a cause or it could be a victim. Lets try 2 things. Please go to the Motherboard's web site and install any updated drivers, espevcially chipset and sata drivers. Next run check disk Disk Check.
      My Computer


  3. Posts : 38
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #23

    I checked all my drivers- they were up to date.

    I had already ran chkdsk about a week or two ago and it said it had no problems

    I also ran windbg and checked one of the dmp files

    Here is what came up

    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8008cf3b30, Terminating object
    Arg3: fffffa8008cf3e10, Process image file name
    Arg4: fffff80002f98270, Explanatory message (ascii)

    Debugging Details:
    ------------------

    ----- ETW minidump data unavailable-----

    PROCESS_OBJECT: fffffa8008cf3b30

    IMAGE_NAME: wininit.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MODULE_NAME: wininit

    FAULTING_MODULE: 0000000000000000

    PROCESS_NAME: wininit.exe

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    BUGCHECK_STR: 0xF4_c0000005

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

    CURRENT_IRQL: 0

    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

    STACK_TEXT:
    fffff880`09092e38 fffff800`03020ab2 : 00000000`000000f4 00000000`00000003 fffffa80`08cf3b30 fffffa80`08cf3e10 : nt!KeBugCheckEx
    fffff880`09092e40 fffff800`02fcbabb : ffffffff`ffffffff fffffa80`084b6640 fffffa80`08cf3b30 fffffa80`08cf3b30 : nt!PspCatchCriticalBreak+0x92
    fffff880`09092e80 fffff800`02f4af04 : ffffffff`ffffffff 00000000`00000001 fffffa80`08cf3b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17486
    fffff880`09092ed0 fffff800`02c91e53 : fffffa80`08cf3b30 fffff800`c0000005 fffffa80`084b6640 00000000`02f00340 : nt!NtTerminateProcess+0xf4
    fffff880`09092f50 fffff800`02c8e410 : fffff800`02cdd82f fffff880`09093a38 fffff880`09093790 fffff880`09093ae0 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`090930e8 fffff800`02cdd82f : fffff880`09093a38 fffff880`09093790 fffff880`09093ae0 00000000`ff3cb938 : nt!KiServiceLinkage
    fffff880`090930f0 fffff800`02c92242 : fffff880`09093a38 00000000`02f80000 fffff880`09093ae0 00000000`ff3cf894 : nt! ?? ::FNODOBFM::`string'+0x488e4
    fffff880`09093900 fffff800`02c90dba : 00000000`00000001 00000000`02f00a58 00000000`00000001 00000000`02f80000 : nt!KiExceptionDispatch+0xc2
    fffff880`09093ae0 00000000`775a8e5d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`02f00a60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x775a8e5d


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    IMAGE_VERSION:

    FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe

    BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:x64_0xf4_c0000005_image_wininit.exe

    FAILURE_ID_HASH: {a2dbcacb-935a-5ba8-e51d-9f8a30f04f43}

    Followup: MachineOwner




    I made a tally of sorts of which errors come up under BUGCHECK_STR to see if I could find a
    pattern - these are from the 6 dmp files I have so far


    0xF4_IOERR

    2 Times

    0xF4_c0000005

    3 Times

    0x116 (GPU Driver)

    1 Time
    Last edited by carz95; 17 Jan 2015 at 19:59. Reason: Needed to add more info
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #24

    It's a Windows core process and will not cause a BSOD, unless it has been altered, corrupted or in some way changed. Unless I am mistaken it is the process that starts many of the Windows background processes that run in the background with Windows, among other things.
    Stop code F4 in my experience is usually a hard drive, although there are several other things that can cause it, like Anti Virus, bad drivers and some software, even ram. Yours has been fairly consistent a code F4.
    Microsoft Security essentials has never been know to cause a BSOD that I have ever seen.

    If you would like to try and see if there is an obvious driver that is causing it. Create a manual restore point before doing anything else. It may be your only way back. The link of how to do it is below. Make sure you have the installation disk, just in case. When setting it up, sort the drivers by provider, and enable all drivers not provided by Microsoft. Don't enable any drivers from Microsoft.
       Warning
    Be sure to create a System Restore point before proceeding further System Restore Point - Create


    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
       Information

    What is Driver Verifier:
    It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


    What you will notice:
    It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
       Warning

    Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


       Tip





    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  5. Posts : 38
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #25

    I started running driver verifier at around 9:30 last night.

    So, if it is a driver causing the issue, a crash should happen in the next 24 hours?

    Should I turn if off if it has been 24 hours without a crash?

    Fingers crossed.
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #26

    You can, but I prefer you leaving it on for 24 hours of actual use, not just idling.
      My Computer


  7. Posts : 38
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #27

    So I did end up getting a BSOD - I didn't see it crash, I just came back to my PC after leaving it for
    ~15 Min and it said Windows did not shut down correctly.

    The dmp file is attached, as well as a picture.

    It said it was caused by ISCTD64.sys.

    Bugcheck string: DRIVER_VERIFIER_IOMANAGER_VIOLATION

    Also, am I good to turn driver verifier off?
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #28

    I'll check, but that is Intel Smart Connect Technology Driver
      My Computer


  9. Posts : 26,869
    Windows 11 Pro
       #29

    I've asked for more help.
      My Computer


  10. Posts : 38
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #30

    What do you mean?

    Are you asking me for info, or did you ask someone else about the issue

    I can provide some more info if needed
      My Computer


 
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