Scan the system for possible virus infection with the following programs.
Let us know the result. Also upload your MSINFO32.nfo file.
- Click on the start button
- Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
- File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
- Give the time for processing, it will save a .nfo file on your desktop.
- Zip it, and upload it following the instruction.
Further troubleshooting will be needed, but after having these two information.
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Code:
BugCheck 1E, {ffffffffc0000005, fffff80002a75f1a, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+39a )
Followup: MachineOwner
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fffff800`00b9c028 fffff880`0112074dUnable to load image ataport.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ataport.SYS
*** ERROR: Module load completed but symbols could not be loaded for ataport.SYS
ataport+0xf74d
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fffff800`00b9c120 fffff880`01109604*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
atapi+0x1604
Code:
BugCheck 50, {fffffdfffdcd6aca, 0, fffff80002a8f571, 7}
Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!PresentWorkerThread+4d8 )
Followup: MachineOwner
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Code:
BugCheck 116, {fffffa800732c4e0, fffff880051bc700, ffffffffc000009a, 4}
Probably caused by : nvlddmkm.sys ( nvlddmkm+8ed700 )
Followup: MachineOwner
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Image name: nvlddmkm.sys
Timestamp: Fri Jun 21 14:36:16 2013 (51C41788)
check storage and display.