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Windows freezing on desktop upon startup - any help appreciated
Hello,
This is my first post here and please forgive me if it is the wrong location. I have done a fair bit of searching and reading up on possible solutions with no luck.
Basically Windows freezes on the desktop at startup and I have to force shut down the laptop. I am running Ultimate x64.
I have a strong feeling it is iTunes causing this trouble so I go into Safe Mode, but I cannot uninstall it through either the control panel standard way or with Revo uninstaller which I installed an hour or so ago. The standard method of uninstall tells me the following when I click on iTunes, right click and Uninstall:
"The Windows Installer Service could not be accessed. This can occur if the Windows
Installer is not correctly installed. Contact your support personnel for assistance."
In Revo uninstaller, iTunes isn't even listed. Please note, I could be wrong by assuming iTunes is the culprit, but all of this started with iTunes freezing my laptop and I had to force shutdown multiple times.
If anyone can shed any light on this mess, I would really appreciate it.
Thank you,
Paul