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Windows 7: Windows freezes after power saving

19 Jul 2013   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows freezes after power saving

My system is set to the recommended Power Saving setting of Monitor turn off at 45 minutes and Put Computer to sleep after 45 minutes.
Not every time but quite frequently my PC crahes when I hit a key to open up again. Then I can only resort to a forced shut down. A few days ago I'm sure I read of a MS fix for this in the form of a downloadable patch but I cannot find it now. Any ideas please?

My System SpecsSystem Spec
.

19 Jul 2013   #2

Windows 7 Professional 64-bit (SP1)
 
 

I recognise that avatar.
My System SpecsSystem Spec
19 Jul 2013   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Boozad View Post
I recognise that avatar.
Likewise
My System SpecsSystem Spec
.


19 Jul 2013   #4

Windows 7 Home Premium 64bit SP1
 
 

Hello Mitchell65,

Could you please do the following?
  1. Click on the .
  2. In the Search programs and files bar, type "Event viewer".
  3. Click on it, click on OK in the UAC pop up and launch the program.
  4. In the middle section, click on Critical under Summary of Administrative Events.
  5. Double click on Critical, Search the respective error in the displayed list, and copy the entire error.
  6. Post it here bewteen [code][/code] tags.
Alternatively, have you tried running the SFC /SCANNOW command (option two from the tutorial)? If not, please do so, and run it for 3 to 5 times.
And have you ran chkcsk? This tut will show you how to run the chkdsk utility.

Also, you might want to change your Power Plan to High Preformance. Balanced is good for laptops, but for desktops High Preformance is better IMO.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
19 Jul 2013   #5

Windows 7 Home Premium 64bit SP1
 
 

Hello Mitchell65,
As addition to my previous post, this might be helpful;

  1. Click on the .
  2. In the Search programs and files bar, type "Power plan", and click on Choose a power plan.
  3. Click on Change plan settings from whichever power plan you are using.
  4. In the menu, click on Change advanced power settings.
  5. In the menu that will open, please double click on ➢Hard disk.
  6. Click on ➢Turn off hard disk after.
  7. You can change this setting to Never so that your hard disk will turn off again when your computer goes to sleep, this will make sure that it will (most likely) never crash again because of the reason you explained.
  8. After changing the option, click on Apply, and then click on OK.
  9. Please reboot your machine after this.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
19 Jul 2013   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by nommy the first View Post
Hello Mitchell65,

Could you please do the following?
  1. Click on the .
  2. In the Search programs and files bar, type "Event viewer".
  3. Click on it, click on OK in the UAC pop up and launch the program.
  4. In the middle section, click on Critical under Summary of Administrative Events.
  5. Double click on Critical, Search the respective error in the displayed list, and copy the entire error.
  6. Post it here bewteen [code][/code] tags.
Alternatively, have you tried running the SFC /SCANNOW command (option two from the tutorial)? If not, please do so, and run it for 3 to 5 times.
And have you ran chkcsk? This tut will show you how to run the chkdsk utility.

Also, you might want to change your Power Plan to High Preformance. Balanced is good for laptops, but for desktops High Preformance is better IMO.


Good luck and keep us posted,
Nommy
Many thanks for your replies. I will do the first suggestion and see what happens, then will do the second!
Here's what i hope you mean:
Code:
Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          19/07/2013 09:44:06
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      Windows 7
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2013-07-19T08:44:06.184803000Z" />
    <EventRecordID>128556</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Windows 7</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>
Will run sfc /scannow although i do that regularly three times and nothing has shown up. Still will run it again just to make sure!
My System SpecsSystem Spec
19 Jul 2013   #7

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have now completed both the sfc /scannow and chkdsk and no violations or problems found. Will await your further post before proceeding to next suggestion.
Thanks
My System SpecsSystem Spec
19 Jul 2013   #8

Windows 7 Home Premium 64bit SP1
 
 

Hello Mitchell65,

No problem Just trying to help where I can.


Code:
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2013-07-19T08:44:06.184803000Z" />
    <EventRecordID>128556</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Windows 7</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>
Windows released an article on the EventID 41 error, this is the link.

Quote:
An event 41 is used to report that something unexpected happened that prevented Windows from shutting down correctly. There may be insufficient information to explicitly define what happened. To determine what may have happened and to identify a potential resolution, it is important to know what the computer was doing at the time just before the event occurred.

An underpowered or failing power supply may cause this behavior.
You will want to follow the steps I suggested in post #5, as they will stop windows from cutting the power to your hard drives, which is most likely the cause of this error.

The fact that SFC and chkdsk yield no integrity violations only strengthens my hypothesis.

If the problem persists, please check your PSU for problems.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
19 Jul 2013   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK have now set to High perfomance Power Plan. Will see what happens over the next few days.
Thanks again.
My System SpecsSystem Spec
19 Jul 2013   #10

Windows 7 Home Premium 64bit SP1
 
 

Hello Mitchell65,

Have you also set Turn Off Hard Disk After to Never?


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
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