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Windows 7: Important music and image files were erased

09 Sep 2013   #11
zacho

Windows 7 32 bit
 
 

im an administrator, so im not sure why the permissions are different. its the only account on the computer


My System SpecsSystem Spec
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09 Sep 2013   #12
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Did you run any of the scanners ?
You haven't commended on any results from them or prior hide unhide tutorial I posted ?
You also haven't provided any existing Security suite you have installed ?
Free file recovery tool,
http://www.piriform.com/recuva
My System SpecsSystem Spec
09 Sep 2013   #13
zacho

Windows 7 32 bit
 
 

the folder hide unhide doesnt work. i wish i could show a screen shot, but the permissions wont let me save one. the folder Music simply says (empty) and "this folder is unavailable". there's already some security software on the computer from microsoft that cleaned things up already
My System SpecsSystem Spec
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09 Sep 2013   #14
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by zacho View Post
there's already some security software on the computer from microsoft that cleaned things up already
The Exact name would be helpful of this security,
Otherwise Windows defender is Not a Security suite,
Please use the Free scanners,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
Or not ?
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 Important music and image files were erased




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