Computer's properties window disapears

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  1. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #51

    Check you manual, I suspect it has a Factory recovery option, but I don't recommend them. Try this instead for a perfect w7 system with no bloatware.

    Clean Reinstall - Factory OEM Windows 7
      My Computer


  2. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #52

    Did you make Samsung Recover Discs when you first got the machine?

    Backup any recent User data, then
    The next command wipes your disk of data and configuration.
    I recommend running Diskpart Clean (not Clean All): Disk - Clean and Clean All with Diskpart Command
    Be sure to select the correct disk

    Once the disk is clean - follow this tutorial: Clean Reinstall - Factory OEM Windows 7
      My Computer


  3. Posts : 49
    windows 7 64 bits
    Thread Starter
       #53

    This virus (probably a virus) is getting worst and worst... Many apps I launch freeze my computer, others just don't open at all... Since 5 minute ago, every time I unplug my laptop, it shutdown automatically, even if 6 minute ago, the batterie was still very good. When I click on the batterie icon on the bottom right, it tells me: Plugged, not charging, 82%.
    I still can't open computer's properties.
    Other windows in the control panel does the same.
    When I log in to my session, there is a black screen for 10 seconds before I see my desktop (5 minutes ago, it was all good...)

    I have no choice, I'll reinstall windows, which way should I use?
    How To Perform A Complete Restore Using Samsung Recovery Solution 5 : Notebooks | Samsung (I have the disc)
    Clean Reinstall - Factory OEM Windows 7 (britton30 recommandation)

    thanks again to every one.
      My Computer


  4. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #54

    Yes - that will restore your machine to factory condition.

    Please edit post # 53 and remove the image of your disc. It does not show any sensitive data, but a savvy person might figure out somethng. Don't want to say too much - don't want to give anyone any ideas. Please do remove it though.

    Go ahead and backup any user data createdbetween teh last install (2 weeks ago) and now

    Then I still suggest the Clean command.

    Finally use the Samsung Recovery disc to install.
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #55

    As your system is infected and you have the disc, I'd go with the Samsung Recovery Media

    I don't want you to create Win7 media on your machine -> your machine is infected and that might transfer to the Win7 media.

    The DVD cannot be written to so it's good install media

    I prefer the clean install method, but in this case it's safer to use the DVD
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #56

    For what it's worth, there's no indications of any problems with the MGADiag report.
    Everything is as and how it should be.
      My Computer


  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #57

    Thanks for taking a look at it Noel.
    NoelDP said:
    For what it's worth, there's no indications of any problems with the MGADiag report.
    Everything is as and how it should be.
      My Computer


  8. Posts : 49
    windows 7 64 bits
    Thread Starter
       #58

    I'll follow the tutorial for using the recovery disc. I deleted the picture. For the batterie, is it possible to be the virus? or it is a hardware problem? (if it is a hardware problem, I'm really unlucky!)
      My Computer


  9. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #59

    Possibly it is a bad battery even though the indicator says it is good. When you unplug the charger and it shuts down, do the power indicator lights remain lit?
      My Computer


  10. Posts : 49
    windows 7 64 bits
    Thread Starter
       #60

    Which power indicator's light? On the charger pack?
      My Computer


 
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