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Windows 7: Windows Diagnostic Tool Error 0x800706F7

09 Dec 2014   #1
shylok

Windows 7 Home Premium 64bit
 
 
Windows Diagnostic Tool Error 0x800706F7

Hi, the Windows Dianostic Tool has just stopped working which might be down to a recent series of Windows Updates on the 9th Dec

Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.189.1735.0)
Update for Windows 7 for x64-based Systems (KB3004394)
Windows Malicious Software Removal Tool x64 - December 2014 (KB890830)
Security Update for Windows 7 for x64-based Systems (KB3013126)
Update for Windows 7 for x64-based Systems (KB3014406)
Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB3008923)
Update for Windows 7 for x64-based Systems (KB3009736)
Update for Windows 7 for x64-based Systems (KB3006121)
Update for Windows 7 for x64-based Systems (KB3006625)
Update for Windows 7 for x64-based Systems (KB3013410)
Update for Microsoft Silverlight (KB3011970)
Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.189.1724.0)

I've also ran a SFC Scannow which tells me that Windows Resource Protection found corrupt files but was unable to fix some of them, see attachment for details





Attached Files
File Type: txt SFC Scannow Results.txt (1,010.3 KB, 42 views)
My System SpecsSystem Spec
.
09 Dec 2014   #2
minimumimpact

windows 7 pro 64 bit
 
 

Update KB3004394 was the issue for me. Uninstall that and restart then attempt to use the diagnostic tool.
My System SpecsSystem Spec
10 Dec 2014   #3
shylok

Windows 7 Home Premium 64bit
 
 

Yes that was the culprit, thanks, i completed another SFC Scannow & no corrupted files were found this time round.

Will the next Windows Update automatically push out
KB3004394 again? Microsoft should be told about that bug

Edit: Just checked & Windows wanted me to update to that again, so i hid it
My System SpecsSystem Spec
.

10 Dec 2014   #4
BobJ00

Winodws 7 Home Premium 64bit
 
 

Same problem, same solution. And the update is still being pushed out.
My System SpecsSystem Spec
10 Dec 2014   #5
Urthboundmisfit

Win 10 Pro x64, Win 7 Pro x64
 
 

Some others (myself included) having problems with sfc /scannow "unable" result... dunno about Diag Tool

Link:SFC found corrupt files after Windows update - never had any before
My System SpecsSystem Spec
10 Dec 2014   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
SF Diagnostic Tool not working

It works for me. Here it is running along with a screenshot of recently installed updates.

Windows Diagnostic Tool Error 0x800706F7-sf-diagnostic-tool.jpg


My System SpecsSystem Spec
10 Dec 2014   #7
Lurchibald

Windows 7 Ultimate x64
 
 

Thankyou thankyou thankyou! Bloody stupid windows update!
My System SpecsSystem Spec
11 Dec 2014   #8
lemagicien

Windows 7 Pro x64
 
 

Hi,
I uninstaled KB3004394 today and it didn't came back!
My System SpecsSystem Spec
11 Dec 2014   #9
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Kb3004394

Should I remove KB3004394? It's not caused any issues for me at all but I'm reading that it's been pulled. Possibly it didn't cause any problems because UAC is switched off on my machine and has been replaced by an alternative.

I've checked and I have no issues with unsigned drivers or system files.
My System SpecsSystem Spec
11 Dec 2014   #10
Roseanne

Windows7 64bit home premium
 
 

Quote   Quote: Originally Posted by minimumimpact View Post
Update KB3004394 was the issue for me. Uninstall that and restart then attempt to use the diagnostic tool.

Thank you for your post. You saved my day and my sanity.
My System SpecsSystem Spec
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 Windows Diagnostic Tool Error 0x800706F7




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