New
#1
Solution to starting Windows with external hard drive connected
I had a problem starting Windows after adding a new external backup hard drive - the computer froze at boot. I could boot into Windows with external hard drive disconnected. After getting into Windows, I could add the external hard drive which would show up in My computer and I could access it But this was not accceptable to me. I finally called Dell Support. She then guided me to the download section for my computer and selected the BIOS file and I made sure the external hard drive was connected,. We download the file, and flashed the BIOS in my computer. After rebooting, I could then boot into Windows with the external hard drive connected. The BIOS was now recognizing the external hard dive before the starting windows.