New
#1
Headset Mic Issues.
Hello everyone. I was was given a headset by a good friend of mine since mine had recently broke. He assured me that the headset was fine since he had used it the previous night and both audio and recording worked fine. When I had arrived home and tested it I found that only audio was working but my computer wasn't tracking the detecting sound going into the mic we currently have two different operating systems I'm currently on Windows 7 Ultimate whilst he's currently on Windows Vista Home premium. The mic he had given me is a none USB mic, the link to the mic can be found at: Philips - Webcam Share - SPC1035NC/00 - Webcams with headsets - Webcams and headsets - PC products and phones .
Potential issues that were checked
Check audio deviceCheck audio device
There might be a problem with your audio device. Issue not present
One or more audio service isn't runningOne or more audio service isn't running
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Issue not present
Audio device is disabledAudio device is disabled
The audio device you selected is currently turned off in Windows. Issue not present
Low audio device volumeLow audio device volume
Audio device volume might be too low to hear. Issue not present
Audio device mutedAudio device muted
Audio can't play if the device is muted. Issue not present
Audio device isn't set as defaultAudio device isn't set as default
The default audio device is usually used to play or record sounds on your computer. Issue not present
The microphone or headset is unpluggedThe microphone or headset is unplugged
An audio device must be plugged in to play or record sound. Issue not present
Potential issues that were checked Detection details
Check audio device Issue not present
There might be a problem with your audio device.
One or more audio service isn't running Issue not present
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
6 Audio device is disabled Issue not present
The audio device you selected is currently turned off in Windows.
Device state
State information about the audio device.
State: Enabled
Status code: 1
Help link: DEVICE_STATE_XXX Constants
6 Low audio device volume Issue not present
Audio device volume might be too low to hear.
Volume level
Level of volume used for audio recording.
Volume: 100%
Audio device muted Issue not present
Audio can't play if the device is muted.
Audio device isn't set as default Issue not present
The default audio device is usually used to play or record sounds on your computer.
The microphone or headset is unplugged Issue not present
An audio device must be plugged in to play or record sound.
Detection details
Audio endpoint
Type of audio device being diagnosed.
Endpoint: microphone
headset microphone
Installed audio devices
This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.reg
Collection information
Computer Name: JOHNSONFAMILYPC
Windows Version: 6.1
Architecture: x86
Time: Saturday, September 18, 2010 5:17:50 PM
Publisher details
Sound
Troubleshoot problems that prevent your computer from playing or recording sound.
Package Version: 1.0
Publisher: Microsoft Windows
Recording Audio
Record audio input from a microphone or other source.
Package Version: 1.0
Publisher: Microsoft Corporation
Hardware and Devices
Use hardware and access devices connected to your computer.
Package Version: 1.1
Publisher: Microsoft Windows