upgraded to 7 but cannot logon "The specified domain either..."


  1. angelgabbby
    Posts : 4
    32bit
       New #1

    upgraded to 7 but cannot logon "The specified domain either..."


    Upgraded a laptop from Vista to Windows 7. Installation went fine but when Windows 7 splash screen comes up, it says "other user" & then wants a Username & Password. I know what the username &password was, but it nor about 100 other username/password combinations that Ive tried, work. Each time it says "The specified domain either does not exist or could not be contacted". Same results happen when try to logon in Safe Mode too.
    It shouldnt be even trying to contact a domain because this is just a regular user account and its never been connected to a domain!

    Ive found suggestions mention trying ctrl-alt-delete several times, but that doesnt do anything for me. Ive also seen solutions of using a previous restore point, but since Ive never got to log on Windows 7, that doesnt help either.

    Could someone PLEASE help?!?


    Thanks ahead of time for your time & any assistance or suggestions.
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  3. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #2

    Follow this tutorial and do a "Clean" install Clean Install with a Upgrade Windows 7 Version
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  4. Bare Foot Kid
    Posts : 22,814
    W 7 64-bit Ultimate
       New #3

    Hello angelgabbby, welcome to Seven Forums!



    Have a look ay Option Three in this guide at the link below to set a new password and be sure to post back with any further questions you may have and to keep us informed.


    Password Reset Options in Windows 7
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  6. angelgabbby
    Posts : 4
    32bit
    Thread Starter
       New #4

    Thanks for the QUICK reply!

    The big problem with trying that is there is theres lots of unreplacable pics on there & right now, in command, it doesnt even show any of the previous personal files so I can't move them to an external to do a clean install!


    What sucks is I did do the compatibility check for upgrading to windows 7 from vista, & it said it was fine to use the upgrade (otherwise I wouldve moved the files needed then & done a clean). Whats weird is I have never even connected to domain!

    From similar things ive read, doing a clean install somehow hasnt always fixed similar problems for others (some have supposedly done the clean & got same screen somehow).
    Is there any other option to try or is that the only solution probable?

    Thanks again for any help & assistance.
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  7. gregrocker
    Posts : 50,642
       New #5

    Boot into Safe Mode to see if there's an Administrator account to boot into. If so, use an elevated Command Prompt from that Account to enable the hidden Built-In Admin account: Built-in Administrator Account - Enable or Disable - Windows 7 Forums

    Once in hidden Admin, create a new Admin level Account in User Accounts, then hide Built-in Admin account, log off and log back in to new account to set it up, copy in your files: Take Ownership Shortcut

    It isn't always doable, so be prepared to use your Win7 DVD to copy out your files then clean reinstall using Jacee's link: Copy & Paste - in Windows Recovery Console
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